Cell Phone Stores in Kahului, HI

“I had such a great experience with the Verizon Rep, J.Bowling he was so helpful and very respectful when dealing with other customers while helping me. I appreciated the service he provided. My experience was amazing because of him ??”

“I came in on a Saturday with my iPhone 13 Pro Max screen completely yellow. The shop is open every day and they accept walk-ins, which was super convenient. In about 1 hour, my phone was fully repaired. We were helped by Maia, who was really friendly. Since we came all the way from Napili, she kindly gave priority to our device.

The total cost was around $200. They charge a $50 diagnostic fee, but if you go ahead with the repair, that amount is deducted from the total.

The only downside is that the screens aren’t official Apple parts, and you can feel they’re a bit slower to respond, but that’s the tradeoff for paying less than at Apple”

“You never know what kind of out of the box requirements may present themselves, which is why I am extremely grateful for the great and professional team at PWC.Imagine a mission where communications are vital to the success and imagine having a plan where everything goes wrong, well I lived it. In an instant we needed an array of communications equipment to build an infrastructure for the unnamed team of Watermen we were training, the equipment I had brought with me was too cumbersome, so I reached out to every communication entity in the state and PWC stepped up and answered the call. This team was prompt, professional, well equipped with an array of different equipment, and very fair in their pricing.This mission was only a success due to their rigid state of flexibility.Thank you PWC!”

“I first visited this store with my aunty, and Bobby (the manager) was there. While she looked around, Bobby started telling me about Cricket Wireless. I was expecting a pushy, robotic sales pitch, but not with Bobby — he was genuine, realistic, and not at all pressuring. He told me when I was ready to switch, he’d help me get a better phone and plan. No pressure at all.
Fast forward a few months… my phone shattered on the Road to Hana. Once the trip was over, I walked back into the store and said, “Remember me? You said you'd help me!” I showed him my broken phone, and Bobby took care of everything — new phone, new account, and even helped me pick out a case.
We hit a hiccup when I forgot my Apple ID password and only had one shot to get it right. I blew it — but Bobby didn’t give up. He calmly reset everything and we figured it out. We literally hugged it out in the end!
Highly recommend this store. Bobby makes everything simple, easy, and he really knows his stuff. Bonus: he’s in a band!”

“Yes, fun was very helpful. I felt like she was my family member and she was there to help me and we talked about many things including my phone service and help me get a better price cause I’m 55 and older now thank you very much fun 10 points making 100 points you scored a top.?????”

“They have a problem with their food court. They eliminated the long line of customers that snaked back and forth when they added the bank of kiosks but they missed the point of having the kiosks. When I enter an order and pay, I get a receipt with my order number. When the staff gets my order finished, they should call my number, give me my food and we're done. Nope. I have to stand in line and give my receipt to a worker who goes off and puts it together. The difference isn't subtle. Why else would my order number be printed on my receipt. And, there is a second line for people to queue up in. It's a line for people who don't want to use the kiosk. They can order old school. They wait their turn, scan their costco membership card, tell the server what they want and pay at the window. Today, the line for people who don't want to use the kiosk was shorter than the line for those of us who used the not-so-new time saving method of ordering. Make up your mind, costco.”

“Staff was amazing. Called them after getting off the plane and they immediately helped. Offered to hold our luggage while we went to eat and they replaced a broken iPhone 17 screen so vacation wouldn’t be affected and worked with our Apple Care with no issues. Great service and from what I saw great prices on their retail items displayed.”

“Leona B went above and beyond. I'm so grateful for her expertise, humor and light at my local community store. The people at this location keep me coming back...Mahalo nui loa!”

“Wow! We were so blessed to come into Verizon and have an outstanding experience with excellent service and our representative Ihi Lani was so kind and patient and helpful and caring and went above and beyond to help my mom and I”

“We had the pleasure of having Katt help us add 2 phone lines to our existing internet plan. She was incredibly knowledgeable, and made the entire experience go as smooth and fast as could be. Add in the fact that spectrum has the best contracts available, and you get a flawless experience. I need a 6th star. Katt you're the best!”