Avis Car Rental
Car Rental
Hours:
3259 Hoolimalima Place, Lihue HI 96766
Hours
About Avis Car Rental
Avis Car Rental in Lihue (Kauai) is a well-known brand with a strong reputation for customer loyalty. Customers generally find the rental process easy and appreciate the friendly and helpful staff, especially highlighting staff members who go above and beyond. One reviewer described their experience as the best Avis has offered, with smooth pickup and quick service, making it easy to get on the road. The staff was helpful with upgrades and even negotiated prices, which some found beneficial.
However, some challenges were noted. The rental process can be slow, with wait times of 30-45 minutes, particularly during busy times or when using the shuttle service to the main office. The shuttle line can be long, but walking to the lot is recommended as a quicker alternative. There is often a hold of $200-300 on credit cards during rental, which is released upon return if the vehicle is returned properly.
The vehicles provided are generally satisfactory, though one customer mentioned a vehicle’s air conditioning didn’t work well. The location includes a separate Preferred counter and a shuttle service, but the shuttle can be slow at times. Customers appreciate the helpful staff, quick pickup, and straightforward drop-off process, though minor issues like the condition of the car’s rubber mats were noted. Overall, Avis in Lihue offers reliable service with friendly staff, making it a popular choice for travelers on Kauai.
Most Recent Reviews
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September 2026
Staff are very friendly. Val was nice and made things easier. Good shuttle drivers too.
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September 2026
Haven't been to Kauai in over 20 years. Now you have to take a shuttle bus to get your car. You catch it where the old counters are which are now just storage sheds according to the driver. Pick up and drop off is fast though so thu.bs ip for that!
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September 2026
One of the better Avis locations I’ve rented from.
More Comments(456)
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Lihue, Hawaii
