“Brought a pair 3 years ago on holiday I Hawaii. Love them and will order another pair when these die which might be along time. Used daily with living in Australia we wear them all the time and they are so durable. 5 stars”
“The manager, Elena, was very sweet and helped with my large Christmas return so patiently. She never made any huffs that some workers make when it’s a lot of returns. She was amazing beginning to end! And the other employee that was with her, was extremely nice as well. She was tidying up the store always welcoming customers and I have to say, the store was very clean and organized! Best customer service I have ever gotten! Variety of items in stock and sizes. And overall great experience! I love this location best because it is never overly crowded making the lines never long.”
“Here’s my honest take on The Good Feet Store.
The positives: The customer service is genuinely great. The staff are attentive, patient, and knowledgeable, and they’ll take you through multiple options (insoles, socks, and sometimes shoes) to figure out what feels best for your feet.
One thing to be aware of: Pricing usually doesn’t come up until after you’ve tried a good portion of their products. That’s not necessarily “bad,” but it can catch you off guard—especially because the total can be significant. In my case, the recommended setup was three different pairs of insoles—typically positioned as strengthening, maintenance, and relaxation—depending on whether you’re at home, working out, or on your feet all day. That bundle can run around $1,500+ as a one-time purchase.
Why I don’t think it’s automatically “crazy,” though: If you compare it to buying lower-cost alternatives repeatedly, the numbers can add up fast—especially if you want multiple insoles in rotation across different shoes so you’re not constantly swapping them.
For example, Dr. Scholl’s custom-fit insoles (the kind where you step on the machine at a pharmacy) are about $56.99 each.
If you buy three pairs, that’s $170.97.
If you replace those every 6 months, that’s about $341.94 per year for those three pairs.
If you’re replacing them more frequently, or you want dedicated sets for multiple shoes (so you’re not moving them around), the annual cost can climb quickly.
Warranty/value considerations: Good Feet offers a 90-day period to make adjustments if needed, and after that they advertise a lifetime warranty, which is a meaningful perk. Insoles don’t stay in peak condition forever—they compress and flatten over time—so being able to replace them can be a real benefit. It also helps that they have stores across the U.S., and they can ship replacements if you’re overseas.
Bottom line: You’ll find reviews all over the map—some people swear by them, and others feel like it didn’t work and call it a scam. I think it comes down to whether it fits your feet and your situation. For me, Dr. Scholl’s wasn’t a good fit and only gave short-term relief. Good Feet felt more tailored and longer-lasting, but it’s still a personal decision—and one you should make after trying them and weighing the cost against your needs.”