Appliances near Wahiawa, HI

“Excellent customer service! I was in a rush and they made sure I got out of there promptly. They were able to deliver what I ordered by the next day, and they were great about communication, delivery and set up. A+ all around. Extremely grateful for the aloha and drama-free transaction at a very stressful time in our lives! ??”

“I cannot thank Rent-A Center enough for coming to my rescue! After being away from home for a few days, I come home to a refrigerator that wouldn't stop beeping and displaying a power outage error code. I spent a LONG time trying to troubleshoot the problem myself as it was already later in the evening and too late to call any professionals. Nothing worked! I was very concerned because my fridge and freezer weren't as cold as they should be. The next morning, I chatted online with a Whirlpool representative who was of no help. The representative just asked me if I did all the things that I had tried the night before. Basically, they said there was nothing they could do for me and I would need to contact someone locally. I remember my parents having their fridge break in the past, so I asked them what they did while waiting for a new fridge. They said they rented a fridge. I didn't even know that was a thing! They recommended me to Rent-A-Center. I called them as soon as they opened. Initially, they said they could put me on standby the next day and if that didn't work out, then they could put me on the list for the following week. I couldn't wait that long! I guess the employee could hear the desperation in my voice and went to speak to their manager. Somehow they were able to squeeze me into their already busy schedule for the day. After looking through their inventory, the employee was able to find me a 14 cubic feet fridge. You agree to a month long rental, which came out to $108.28 plus taxes and because I would need drop off/pick up it was another $150. She took all my contact information, including my social security number which I thought was odd, but she said it was to see if I qualify. The paperwork was emailed to me so I could DocuSign it. She also mentioned that I would need to call one week prior to the expiration of the month's rental to confirm pick up or ask for an extension. Then I was all set! By about 4:30 that afternoon, the refrigerator rental was dropped off to my unit! Just needed to plug it in for about two hours and I was able to transfer (and save!) most of what was in my fridge/freezer. Bless your hearts Rent-A-Center Waipahu! Thank you for your amazing customer service. They really put customers first. You saved the day!”

“A wide variety of high-quality options. Extremely friendly staff and a pleasant environment. If you are thinking of buying your appliances from a big box store on Island - stop here first.Jeff Schriber was great to work with directly, but all of the staff was helpful and friendly.”

“I had ordered a bunch of items online with Home Depot, Store 1702 in Pearl City, HI. I got the emails and text messages telling me that my order was ready for pickup. When I first arrived in parked in the "Curbside Pickup" area, I was approached and asked for my order number and ID. When they found out that I had a lot of items to pickup and some of these items were very large, they asked me to pull up to the PRO area and see one of their employees in that section. I was approached by an employee, Denny Whitworth. He was very polite and asked if I needed help. I explained to him that I was there to pick up an order. He explained to me that the concrete that I was picking up was very heavy and didn't think my Toyota truck would be able to carry the entire order in one trip. He hand-carried the 80# bags of concrete and loaded them one at a time onto my truck bed. We took about 15 bags on the first trip and the truck struggled with that. When I returned the same day, he hand-carried another 19 (80# bags) into my truck. Each time I came back, he was there with a smile and helped me each time with the greatest customer service. He works hard and quick. He's very attentive and goes the extra mile by really helping out the customers. He's a great employee and you guys should see about making him a manager. He's a hard worker, very polite and you can tell he's smiling under his mask (COVID-19). Awesome guy and I'll be sure to tell him "howzit" each time I come to this store. Great work etiquette...”

“Bought a stack washer dryer from Home Depot Got it delivered on Feb 14. Delivery man said not enough power so hired an electrician. Electrician said the washer hose not set up properly so called Home Depot again to come out and check. Delivery man. said to call Whirlpool because drain hose broken. Then for days and weeks and hours on the phone began! WHAT A WASTE OF TIME! Majority of the operators sounded like you woke them from a nap! One day the wait time was 1 hr!After all that run around I called Home Depot for help. Demanded I speak with a manager. Finally one called me back 3 days later and said she would look into it that day. Then the next day I got a call from Newtown Appliance, Carl. He said he would go out and check on it. That afternoon he went out and fixed it! The delivery men did not hook it up properly like the electrian said! It took almost a month to get it hooked up!THANK YOU SO MUCH TO CARL OF NEWTOWN APPLIANCE!!!”

“On March 26 we were replacing flooring that got water damaged from the Kona Low rains and received very helpful and professional customer service from William in the Flooring Department. We brought in a piece of flooring to try to color match and he knew from memory exactly what color would be closest, showed it to us, and helped us load up 7 heavy boxes, no problem.

We also had to replace an exterior door and William knew all about doors too and didn't hesitate to assist us. We weren't sure if we had the right door that we needed but we talked about measurements and safety/security and he reassured us we chose correctly. However, when we went to the Door Department prior, there were 2 sales associates sitting at desks, one guy was older and heavy set on his computer, the other younger and he looked stoned playing with office supplies in his desk drawer. Both of them ignored us standing next to their desks until we politely told them we needed assistance replacing an exterior door. The fat hairy guy never got out of his chair but pointed to an aisle and said head to the backside and find them there. We were confused about finding the correct measurements and had a question about fire resistant doors so we went back to the sales guys. The stoned looking guy was there by himself still playing with office supplies and when we asked him if he knew what makes an exterior door fire resistant he never got up, mumbled the question back to us, then said so that's what you want to know right? We just walked away shaking our heads. Then we found William in Flooring and he approached us before we even needed assistance and we ended up having the most positive buying experience at Home Depot.”

“I called in and ISA was so efficient with my order of 60 feet copper coil piping. I needed to have the order picked up at Honolulu store but unfortunately I called the Waipahu store. Isa didn't get upset. He just gave me instructions on how to get my order filled accurately with kindness and patience Great service ISA!!!”

“I needed a replacement part for my Kemore dryer. The person at the counter was very helpful. He tested my part which was working. He suggested to replace the door switch which fixed the problem. Saved me from buying a new dryer.”

“Got great deals, even got a discount on a damaged plant I wanted but didn't want to pay the full price just in case it didn't make it. They also reminded me to keep the receipt and I can bring the plant back for a return if it died. I love Home Depot. The store is great and the employees are even better. My favorite adult toy store. I can't go there without buying something. All my home care and garden needs all in one place. Thank you Home Depot!!”

“First of all...coming to A's Kirby...working for A's Kirby...for over 20 years. This business has been dedicated to God...owned by a woman who has been in Kirby since 1982. She , along with my Father owned and ran H&C Texaco for 22 years. Texaco closed 1982...she went into Kirby..1982..so.she has been with Kirby for over 40 years.Customer service has always been a priority for Connie and crew. We have a Certified Mechanic..and gives warranty on service that is done.As for the car being parked in the front of our door with exhaust coming through..please turn your car off. We have no other source for fresh air, but through only the door. Common sense would tell you...shut your car off. What has happened to our society...not a care about anyone else but yourselves. As a reminder, please be kind and considerate. We are all trying to stay well and safe, and make a living.May I remind you..America was built on sales people.Last but not..least...we are here to serve...Kirby is not sold in stores but only through door to door sales. We are trained to give an excellent presentation...and we will make you feel like King and or Queen for the day...please give us a call.Sincerely, just one of the workers...”

“Irie and Donna in the garden department were AMAZING in the purchase of a patio set. Bryant and Mark were able to help my inlaws load up patio furniture with ease.
We appreciate all the help. Super friendly and grateful for this top notch customer service.”

“Michael in appliances, You rock braddah! Thanks for the quality sales and technical support in selecting a new W/D stack. NGL as I said to you in person, you are the best I have ever experienced in all my years of home appliance purchasing. Thanks!”

“Plenty of Team members. I found it hard to nab a spare one. (Use the QR code to book a member). Most could look up stock situation, but you need specific help with comparing specific. (Do this at home - not here!)
2 floors. Many big ticket items upstairs.
Happy shopping!”

“Best Buy's Total Tech, which includes their Geek Squad, is the "best buy" on the planet. Tech is evolving at such a fast pace that I can no longer keep up. But when I am hopelessly mired in the "newest and most confusing," the Geek Squad people talk me down off the ledge. I'm forever grateful!”