Verizon

Electronics, Cell Phone Stores, Internet Service Providers
Hours: This Verizon store provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for in-store pickup, free two-day shipping, express locker retrieval, or same-day delivery where available. The location receives consistent praise for excellent customer service, with multiple associates and managers highlighted for their outstanding work. Staff are described as personable, efficient, knowledgeable, and genuinely pleasant. They provide prompt and effective help with phone trade-ins, shattered screens, service plan modifications, and troubleshooting phones that won't turn on. Specific positive traits noted include good energy, impressive multitasking, and an earnest, tailored approach to solving customer needs. The store's atmosphere and culture are noted as transformative and innovative, with a focus on great customer care that makes the experience pleasant and quick. The team is commended for creating a welcoming environment where customers feel taken care of from the moment they are greeted. For convenience, the store recommends making an appointment to skip the line or using curbside pickup for online orders.

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1. Kahului, Hawaii