Tony Hyundai is highly praised for providing a positive and hassle-free car buying experience. Customers appreciate the friendly and courteous staff who are attentive and considerate of their needs. Justin, in particular, is recognized for his helpful, transparent, and efficient service, making the process simple and enjoyable. First-time buyers value the understanding and professionalism shown by the team, with many noting that they felt no pressure and received clear answers to their questions. The dealership staff, including Angie, Alex, and others, are described as pleasant and helpful, contributing to a smooth and efficient experience. The service department also receives high marks, especially for outstanding customer care. Taya Viera is commended for her professionalism and dedication in resolving issues, such as AC repairs, with frequent updates via calls and texts that keep customers informed. The technicians are appreciated for their quality work and professionalism. The dealership’s financing process is noted as straightforward, with some customers mentioning that it took about a week to finalize. Customers also highlight the convenience of preapproval options, which made their purchase easier, especially for those with busy schedules or specific needs. Overall, Tony Hyundai is recognized for its excellent customer service, helpful staff, and smooth buying process. Many customers plan to return for future purchases, and some recommend the dealership to others, emphasizing that the people working there truly make the difference.
I knew what I wanted walking into to the store and Justin was super helpful and didn’t try and waste my time he made the process so simple and easy and I felt like I really had the best customer experience I’ve ever had. All my questions were answered and more! Thank you so much Justin you are the best
September 2024
No work was needed as hyundai changed the recall..but overall whenever I go here they are effective in communication etc
September 2024
Mahalo Blair for helping me pick out my perfect dream car. Appreciate all your help and patience
