Victra, a Verizon Authorized Retailer in Boise, ID, is known for its helpful and friendly staff. Customers appreciate the knowledgeable team members who take the time to assist with device selection, upgrades, and account issues. The staff are described as polite, patient, and capable, often providing quick and efficient solutions. Many reviews highlight the staff’s ability to solve problems, even complex ones, and their willingness to help customers find the best devices and accessories. Overall, Victra aims to create a positive experience by connecting customers with trustworthy, fun, and profitable technology solutions.
Mike S at the State St store was amazing to work with and so very helpful when my business internet provider Centurylink would do nothing to help me get my internet running again. Mike got me set up through Verizon and took the time to make sure everything was in working order. So appreciate all his time and concern.
January 2026
Will and Josh were on top of everything I needed and they were cleaning up a mess from a different Verizon location. Probably my new Verizon store
November 2025
William R solved my problem quickly and courteously after calls to national customer service number were unresolved. Thanks!
