“Abe our technician was prompt, polite and knew his skills. He completed the repair for the quoted price even though it took a little extra effort. Would recommend without reservations.”
“Very helpful as a new customer. New cell phone is fine but dealing with customer service call center over the phone was not getting me anywhere. Walked right in, explained the situation, he called customer service and send all the key words…. I was set and out of there in 15 minutes!!!”
“Excellent customer service! I highly recommend this cell phone store to anyone in need. I fell for the online only, discount providers that only let you chat with an AI bot. I was totally frustrated and stuck between two providers with no service. Cindy was knowledgeable, professional and had me in service with Boost super fast. One of the best customer service experiences I have had in quite some time. You guys are GREAT!! Well done!!”
“Thank you Brandon! It seemed like our account presented a lot of unique road blocks and challenges. Despite all that, Brandon was patient and thorough. He ensured that any issues we might face were resolved before we left the store. We greatly appreciate that, living in a remote location far from any Verizon stores. We feel confident that we are all squared away and will not need further assistance for the foreseeable future!! -Kyle and Aubrey”
“Amancio provided me with the best customer service, you can definitely see the passion he has for his job.. he took the time to help me decide what was the best option for me. I will definitely recommend Amancio to all my friends and family. Keep on being awesome”
“We came in today to get a phone and Ricardo and Elizabeth were so amazing I can’t begin to tell you how hard they worked for us!!!! We will be back again thank you for everything you guys did!!!”
“Eddy at Caldwell T Mobile was awesome. He helped me get a new phone & his customer service & patience was way above and beyond any of my previous experiences. He is very knowledgeable and great at what he does & knows. If you are in need or have any questions Eddy is your guy and he’ll take care of you!”
“Jose’s customer service is amazing! After having a bad experience at another Metro it was a nice to have someone personable. He set up my daughters first phone and made it a fun experience. Hope they hire more employees like him. Thank you?”
“I definitely had a rough start, but the employees, and the manager turned everything around. The manager personally called me to make sure I was taken care of. Nathan, an employee at this location, was great! After my phone broke, he helped me get the right device, and made sure I was setup. I have a better phone, nice tablet, all for a great deal price. I recommend Metro, and Nathan.”
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“I had an issue with my billing.Matt resolved it in 5 minutes and I didn’t even have to go into the Verizon store.He was so competent, reassuring and definitely knows what customer service is!Thx again Matt‼️”