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“I went in with a broken phone looking for an upgrade, Ashley was so helpful and provided the information needed and proceeded to ensure fast shipping and service, definitely a great worker and a great person to talk to!”
“I needed help activating my new phone and Daniel knew exactly what to do to get it activated. I had tried the customer service number and wasn’t having any luck so I dropped in and luckily Daniel was working. It was an extremely pleasant experience and my phone now works.”
“Service was fast and efficient. Happy with the service I received. Getting billed for the protection plan that I opted out of, so I'll have to call and get that squared away. Unable to register on the app, but hopefully that'll be resolved soon. 4 stars only because of the associate at the store. Otherwise 2.5.”
“Carlos is great to work with. We come in about once a month and he’s always very helpful. This last time we were in we were having a hard time getting our insurance to process a claim for our phone and after speaking with him and the insurance we received the phone the next following Monday really appreciate all of his hard work.”
“I was very Leary of cricket wireless getting service I’ve heard worry some stories about how they treat the customers have them a benefit of the doubt boy o boy was i surprised the customer service was excellent the ladies great you as soon as you enter the store, the lady that help me gave me the best deal posible for what I needed, would definitely used them in the future. Thanks for the help!”
“Spoke to Isaac today he was so nice and helpful. I had called customer service and visited another store, and none of them did anything to help… 1 call to Isaac and I have all the info to solve my problem! Well done Isaac!! 10/10 recommend !”
“The people working there were polite and helpful, but I do miss Juan, he used to work there for years, and he was a genius with phone issues, and could usually help you with any problem on a phone call, but if he couldn't help me on a phone call, a visit in person and he would ALWAYS quickly fix any issues!! I really miss Juan!!”
“Had a lovely experience at this store, the reps here are beyond amazing! They truly cared to help me, got me set up with a family bundle of 4 phones for just $120 monthly for my family versus what I was paying at Verizon close to $400! Victor, Juan, Ingrid and Lupe, thank you again!”
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“Abe our technician was prompt, polite and knew his skills. He completed the repair for the quoted price even though it took a little extra effort. Would recommend without reservations.”