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“Alfredo was professional and very knowledgeable and answered my questions thoroughly. Made sure I knew about all of AT&Ts products and services and how they can assist my needs. Should anyone I know need assistance in telecommunications I will be sending them to him directly.”
“I stopped into this AT&T Store to get a new SIM card for my phone while traveling and the customer service was fantastic. The person who helped me was very patient and answered all my silly questions about data plans without making me feel rushed at all. The shop itself was very clean and had all the latest devices out on display to test out while waiting. They got everything set up and fully activated on my phone in just a few minutes so I could get right back to my trip.”
“Rylan was an awesome help! I had been to 3 different stores before and no one could help get this phone working without trying to sell me something I didn't want or need.”
“Very helpful gentleman. Made sure my phone had screen protector and case done before I left. Helped with the transferring between phones! Highly recommend this store!”
“The service rep I had did a fantastic job helping me purchase a new phone for my business Verizon account. I went in to get a new business plan, but in the end kept the one we already had because of the international calling. The sales rep did not try to sell me something that I did not need, or that would be more expensive.
I appreciated this a lot.
When I had troubles with my new phone a week later, he ordered me a new one, no questions asked. He also fixed some settings on my current phone. So when the new device came in, I didn’t think I would need it after all, because the current phone was no longer having the same issues. I offered to pay for it anyway, and he said it was not a problem, that I could keep my current phone and did not have to buy that one.
Two times in my interaction with this rep, he impressed me
He was knowledgeable & professional, and most of all gave me great customer service. He said he’s worked there for six years. I will return again and recommend him to other people.”
“Went in to see what I could do to get service in sweet, idaho. They change my network. But didn't get me service in sweet. Unfortunately. Just let me have service about 2 miles farther than I had before.”
“Awesome experience. They had the parts I needed in stock for my 5-year-old phone. The repairs were done quickly with great quality workmanship. Will be coming back for my next phone repair.”
“Tyler had amazing customer service!! He was very knowledgeable and did more than just sell us phones. He explained everything in detail and was the most helpful and friendly sales representative we have come in contact with at T-mobile. I would highly recommend coming to the T-mobile on Franklin and speak to Tyler!”
“Cindy was very helpful when I had to go in to upgrade 2 phones. She pointed out all of the accessories that I would need to protect the phones (phone cases and screen protectors). She completely hooked us up! She got the screen protectors on the phones, put them in their cases and handled the conversion from our old phones to the new ones. She was very friendly and made us feel comfortable. I highly recommend Boost on Caldwell Blvd in Nampa. Big thanks to Cindy! You're amazing!”
“Update: When a company does what they can to make things right I will give them a chance. Vanessa called last night and worked with me on what was a bigger issue than I knew of. I appreciate her willingness to listen and come up with a plan that got us both taken care of.
If I could make this a zero I absolutely would. Unfortunately I’ve now had two not great experiences in this store with the same staff member. After asking to be sure the phone was set up and everything was working, I was told just to call 611. The staff then walked away despite us still trying to set up the phone. I understand if you get frustrated but we also spent money. It would be nice to know the product is working. Not to mention now I owe more despite paying everything in store. And when I called to see where my receipt is the employee proceeded to start arguing over the phone. I am not one to typically complain, but this service was terrible.”
“They were super busy when I came in to get my new phone setup but Ashley was very helpful, and great at multitasking to not only help me out while helping another customer but also helped her coworker with some things throughout my time there. Im not sure what she makes and its not my business but shes damn good at her job, and deserves a raise!”
“Just switched my number and service from Verizon to T-Mobile. Micah L. Provided phenomenal service. I was in and out of there quickly and he took made sure everything was taken care of. I would highly recommend you see him if you stop in there.”
“I went to go upgrade my phone and and Betty helped me with what phone I should get we settled in the Google pixel 10a and she wasn't trying to up sell me on anything. Plus she was super nice about how she explained the whole set up process and transfer. She was really quick to help. Loved how helpful she was. Every time I've went in to the store she's been the one to help if it was to add a phone to the plan to helping with a phone upgrade, she was the person to help us out”
“If I could give this rating to a specific young male employee (might be a manager) who assisted me around 9:15 p.m., because of his assistance I am posting this review without reservation. I won't go into detail to describe the experience, however, I will briefly state that this associate or manager went above and beyond to assist me as a customer. I normally avoid Walmart on 12th avenue for many reasons I will not go into on this review. My experience last evening has impacted view on shopping at this Walmart. Walmart you have a very valuable employee that cares about customer service. Many thanks to the Walmart employees who assist customers and work hard to keep Walmart a customer service oriented store. You are valued very much!”
10AM - 8PM
16549 N Marketplace Blvd, Nampa
Mobile Phones
“Braxton, this guy right here. 10 out of 10!My wife and I have been using T Mobile for over 20 years. In and out of stores upgrading phone, adding kids to plans, updating plans to stay with the best service, adding home internet, adding watches.. seriously I've been through it all it feels like. Never had an experience like I did today. I feel like Braxton went above and beyond his general customer service capabilities and showed a side hospitality that seems rare in this day and age. He made my life so much easier. Thank you Good Sir! T-Mobile give this guy a raise and more hours. Top notch employee.”
“I went in today to get my stolen phone replaced, delt with 2 guys who were so uninterested in helping they wouldn't even turn from facing eachother but at least answered questions which I still felt was rude that they were so clearly uninterested in helping, then when another worker was done helping a employye and came st8 to me super happy to help, his name was Ray,he was too cool, too helpull and best communication skills ive seen in a long time. Ray, your going places💯”
“went into the store not knowing what I wanted very friendly staff inform me about the Moto G6 and all the features explained it to me because I'm a very dense person and they were very clear and positive about the answers I will continue to visit this establishment because of the friendly stashed and the great attitudes that they had for a person like me I will also recommend this establishment to my friends and family in the future”
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“I brought smasung phone here to get a screen replacement. My phone works great. No problems, no hassle, еasy fix.
I also bought a used Samsung phone here. I use everyday and it works great.”