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“Every time I come in here the entire team has been extremely helpful and they've never looked down on me when I feel dumb. I don't ship a lot of packages so it's hard for me to understand the know-how. They've been courteous when it's empty or busy, morning or late afternoon. They have a TON more options for packaging than govt post office and I love having choices. Even if it's busy, the line doesn't go out the door and everyone is seen as promptly as possible.”
“They know who I am when I walk in- they keep record of everyone I mail packages to so I don’t have to bring lists of addresses each time. They print files from emails. They have adorable local
Flavored gifts. They are friendly, attention detailed and always help me with what I need! I just love them!”
“Love this store! Very friendly owners and always a quick experience. I bring in pre paid boxes, so just need to drop them off and get a receipt and I am always in and out in 30 seconds. Great experience.”
“I came into the store to mail a package. The parking lot was full. I was greeted immediately with a smile and helped the minute I got there. I was in and out that fast. When I left the parking lot was empty. I seriously have not had such great service in a while. Thank you for making my day.”
“I almost didn't rent a box here because of the reviews. I find Diane to be very helpful and always checks to make sure I get everything when I come to pick up my mail and packages. She has a humor I find funny and I leave with a smile everytime.”
“Went into the UPS store in the Prairie Shopping Center in Hayden, ID. The young lady that waited on me went way overboard to help me find a return address for a company that had shipped me supplements I did not order! She used her own phone to get the return address J(not on the package)! Wish I'd asked for her name as her customer service is stellar! Will get stamps and always mail from you guys from now on!”
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“Convenient location, friendly staff, I enjoy being able to get in and out whether doing notary service or package drop off. Tip to others, don't be petty; they are in business to make money and provide a service, please pay for that service like I do and don't sit their complaining because your not prepared like having tape or paying shipping costs.”