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“this place is so awesome! Alamein is super nice and does the repair super fast, good pricing, and very kind service. thank you alamein for giving me such a great experience! you are awesome and i highly recommend anybody who needs there phone fixed to go to him!”
“We bought new phones here that were shipped to us and we had a little mix up when we were setting them up (user error on our part).
We came in after work and Charles came to the rescue! He was knowledgeable, calm and great at multi-tasking our three phones and our three personalities.
He has a fun personality while maintaining professionalism and kept a stressful situation light-hearted while getting the job done! Thank you, Charles, for all your help and good job to the owners for hiring this great employee.”
“I am so thrilled to share my wonderful experience with this cell phone repair shop. They did an exceptional job in fixing my phone, and now it feels as good as new! Not only that, but they also went above and beyond by working on my laptop and successfully recovering all the data that I had been struggling to find someone to do for me. Their expertise and dedication truly impressed me, and I highly recommend their services to anyone in need of reliable and efficient repairs. Thank you for restoring my devices and providing such outstanding service!”
“Friendly staff! But I’ve been trying to call the store for the past 3 weeks and the robot machine kept not understanding me and kept hanging up on me and wouldn’t let me speak to a representative. So don’t call them if you have any questions. Go in person. I’ll keep trying to call them for the next couple weeks before switching providers. But the robot keeps answering my call first.”
“Mena helped me transfer to att and although it was time consuming and difficult, she was not giving up. She was going to make sure that I become an att customer.”
“Hudson was my representative at the Meridian store. He got me Signed up with a new phone and fixed all the details. I had walked into a Verizon store in Meridian on Meridian Rd an hour earlier. No one spoke to me as I walked in nor did they offer to help me. I stood there 15 minutes with no acknowledgment so I left.
Hudson was excellent with customer service. Store manager Jeremiah was also there and also helped me a week later. He is excellent as well.”
“Very happy with my experience at this location. Christian is the associate that assisted me yesterday and I can't say enough how much I appreciate his help. I run my husband's business, basically, through my phone and I broke it the night before. I came in shortly after opening and was on my way back home in less than an hour. Christian was extremely informative and gave me great instructions on how to do my transfer from home. In the past, it's taken hours to get a new phone and I was expecting that, but pleasantly surprised that I was done and out the door with my new phone and a watch being shipped to me. This is a great location if you have a business and don't have time to get stuck in a phone store.”
“Customer service was awesome both drop of and pick up.
Same day repair.
I know where to go if I get my phone broke again!
Thank you”
“Nick did an excellent job with both my mom and I! Incredibly knowledgeable and was willing to answer any questions that we might have! Way to go Nick and Let’s Go Bears!”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“My friend broke her phone last night so we had to go get a new one today and we went to the MetroPCS off State Street and had James as our customer service agent and he was amazing!! The process was a little frustrating only because of the other company but he was so patient and so sweet and just really helped with everything so thank you very much James!!”
“"5 stars! I recently visited the AT&T Store and was blown away by the exceptional customer service. The staff was knowledgeable and helpful, answering all my questions about their plans and devices. The store was clean and well-organized, making it easy to navigate. I was in and out with a new phone and plan in no time. Highly recommend this store for all your mobile needs!" The new management is awesome!”
“Dan, Ryan and Michael were all phenomenal. I live 3 1/2 hours away from this store and was in town for medical. I will definitely go back to this store. A tie blessing to me”
“Jadah was exceptional in providing an extremely satisfying experience, navigating and overcoming obstacles in a situation with multiline problems, totally mastering them and instilling confidence Thank you! I give her 10 stars out of 5 !!! ❣️”
“I don’t leave reviews often but Tyler at this location proceeded to fix such an awful experience i had at my first choice in store locations not far from this one. Immediately greeted by someone and then HELPED! thank you guys ? and now i got my new phone !!”
“My IPhone was showing a “SIM failure”, I was not able to use my phone all weekend and was extremely frustrated and stressed. Little did I know, all I had to do was go down to my closest Verizon and have a nice soul like Jeremiah help me out! Man was extremely helpful and conversed with me the whole time he fixed my problem! Give the man a raise!!!!!”
“Taylor Hicks, store manager, gave us excellent service and went above and beyond to help us figure out how to use our internet service through Cricket. He was very patient and knowledgable.”
“Gabby was awesome. She helped me get my hey google back. The staff was very polite and friendly. We had a good conversation while she was working on my phone. Definitely coming back here if I have any future issues”
“Parker young was awesome he was able to help me with what i needed in person in a timely manner nd he gave me a pretty good deal on their chargers absolutely great guy will be coming more often with more phone problems”
“Dillion and Kaden were very helpful with my cricket phone. They worked on it for a long time trying to fix our problem. Unfortunately the iPads they were using would not connect.”
“Alex was very personable and efficient helping me with a new phone. I love coming into this store because they always act professional and they're patient with me (I am a senior.) Thank you for your assistance to make things easier for me.”
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“Thank you, Lucas for assisting me this morning.
Verizon Corporate or Eagle Idaho Store Manager
****PLEASE CHANGE THE MUSIC****
It would have been a pleasant 5 star experience if your music wasn't so depressing, dreadful, and outdated. I couldn't wait to get out of there so I can be uplifted by the sunshine, clean air, and upbeat music in my car!! You want your customers experience to be enjoyable - they tend to stay longer and buy things instore rather than end up buying online!
5 stars for Lucas :)*****
-5 stars for music”