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“Ivan showed how my familys bill was broken down, resolved an issue we didn’t do, helped us lower our plan because a family member unexpectedly left, I appreciate his hard work and understanding and being so good with older customers like my grandma”
“Sienna and Amanda were extremely helpful with my transferring of service and phone upgrade. Both were very knowledgeable about their products and service. They turned a very stressful situation into a great experience. Thank you guys!”
“We have been really taken care of by Shane and Truman so well. They took care of my disabled vets slow understanding and explained everything to his learning disability. They were both so helpful we walked out with new phone, earbuds, chargers, and 2 hours of learning about the two devices. They were excellent.”
“I went to this location because i had dmg to my phone and thought i would just upgrade. according to Casey/Kasey i was not eligible though i was 24/36 months into this phones contract. he did go above and beyond and helped me file an insurance claim. I will admit now im a bit disappointed because if i had gone to a real verizon dealer (not an authorized dealer) i would have qualified for an early upgrade since im more than 50% into the contract. im unsure if he even knew this. He was a great deal of help though and went beyond what i would have expected with helping me file my claim.”
“Ryan and Nick are consistently very helpful and patient when addressing all our questions, no matter how small or complex. It's also particularly refreshing to speak with either of them because they possess extensive knowledge in their field, which allows them to provide accurate and insightful answers.”
“I went in for a new phone, got it and had terrible issue with connecting to my watch and ear buds. When I went back in, Allen and Garrett went above and beyond to get me a phone that worked for me and make sure everything was right. Top notch customer service.”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“Bret at the Meridian Idaho location has been so so helpful. I love this store, best insurance for all of our devices!!
Also Josh has been a real life saver this last week. If you have a teenager you need this plan! These guys rule!”
“Gabby was awesome. She helped me get my hey google back. The staff was very polite and friendly. We had a good conversation while she was working on my phone. Definitely coming back here if I have any future issues”
Mobile Phone Accessories
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“this place is so awesome! Alamein is super nice and does the repair super fast, good pricing, and very kind service. thank you alamein for giving me such a great experience! you are awesome and i highly recommend anybody who needs there phone fixed to go to him!”