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“Great experience at this store. Although AT&T didn’t provide the coverage at home I needed I still appreciate all this store did to help me. Lillie gave me a sim from her own account to test AT&T with my own phone. This gave me an opportunity to test there service without any commitment and I really appreciated it.”
“This is the kind of place that you hope you never have to visit, but if you have to, you really want a 5 star experience and that's exactly what I got today.
Last night my 4 year old Galaxy phone stopped connecting to cell networks so I couldn't make calls unless I had WiFi available.
I brought the phone in and asked if they could do anything. The tech said phones in my state often can't be repaired. He told me he could try, and if he wasn't able to fix it, they'd charge $40 for the troubleshooting attempts, and they would let me fully apply that amount to the purchase of a phone they were selling if I should decide to purchase a replacement phone.
That seemed like a fair offer, so I decided to take a chance hoping it would get fixed. Two hours later they told me the phone was fixed. Somehow replacing the charging port was what fixed it (I'm impressed they figured that out and got it working again), and it was only about $70 because they were able to re-use parts from a "donor" phone.
Great experience with CPR. We'll definitely go straight here again if we ever have any other phone issues of any kind.”
“I’ve always received good service at this store. Yesterday Quinn helped me apply a screen protector to my iPad. I was having trouble with it and she took a fair bit of time and effort to do it perfectly. I really appreciated it.”
“Bobby was awesome. Impressed with his knowledge, skill, and urgency. He followed up with me for a week and got us setup with new phone and home internet! Give this guy a raise!”
“Barbara at the t mobile on government way in coeurdalene did an excellent job multitasking customers was curtious and professional. Overall good in store experience.”
8:30AM - 8:30PM
2603 N 4th St, Coeur d'Alene
Mobile Phones
“Nick Prosch has sold us multiple phones and always handles himself with the utmost professionalism and honesty. If you’re looking for transparency and someone who will take good care of you/ answer any questions after your purchase- go see Nick!
Thanks for our new IPhones and IPad!! -Mike and Jessica Neglio”
“While changing from a Postpaid account to prepaid account today with Verizon over the phone, the phone was accidentally disconnected by the operator. Suddenly I had no working phones. Drove down from Spirit Lake and they were able to get me up and running again. Awesome customer service!!”
“I payed my bill using cash and then on the same day it shows that it was refunded to me and not posted to my account what the f_** I never got no money back how do I owe money that makes 0 cents I paid my bill”
10AM - 6PM
3904 E Mullan Ave Ste J, Post Falls
Mobile Phones
“Went to the PostFalls location during hours and found the store closed after waiting around for over an hour I took a ride to the CDA store. Upon arrival in CDA I found Lexi the store manager from PostFalls running the CDA branch. Seems that the higher ups at corporate thought since they were short staffed that Lexi should forget about her PostFalls location and her loyal customers and go straight to CDA and keep those customers happy. I must say if it were not for Lexi I would never have made the switch to Cricket. I am giving a 5 star rating based on her outstanding customer service and her actions alone. As for the corporate idiot who made the decision to send Lexi to CDA and leave her store closed and unmanned you should take a lesson from Lexi on customer service she could teach you how to run a business”
“I recently had the pleasure of being assisted by Dominic while obtaining a new phone plan, and I couldn't be happier with the service I received. Dominic made the entire process incredibly easy and stress-free. His professionalism, knowledge, and friendly demeanor were outstanding. He patiently explained all the options and helped me find the perfect plan that suits my needs. I highly recommend Dominic for his exceptional customer service and dedication. Thank you, Dominic, for making this experience so smooth and enjoyable!”
“Added another line to our account and got the new iPhone. Ron was knowledgeable, friendly, and fast! Made the process easy and got some good promotional deals. Thanks Ron!”
“been with Cricket for a few years and they're an excellent company I've never had no problem with them best of the Post Falls office that's the only one I have”
“We have been having a lot of difficulties getting our new phone plan set up but Nate has made the whole experience so much better. We appreciate his customer service and patience so much! Thank you Nate!”
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“Pulled the plug and switched over to T-Mobile from AT&T. Natalie made the process easy, helping us with both Android and iphone smart phones. She showed us various tricks on our new phones and explained the billing process in detail. So much we saved and gained many new features. This is a very nice store.”