If you go to this store during a busy time, you may have a bit of a wait because you are seen by appointment only. But this is a Verizon authorized store, NOT a 3rd party retail, so I strongly recommend going to this Verizon business to receive accurate information, which I did!
February 2024
Very long wait time. Didn't process my payment the right way or give me adequate information about the trade in process.
October 2023
While I do not normally leave reviews for businesses, I definitely want it known that Michael from the Hayden branch provided exceptional customer service. He sat with me for three hours to fix an issue caused by another provider, and was personable and helpful the entire time.