Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Coeur D Alene store. Customers can conveniently schedule in-store appointments or place online orders for pickup or same-day delivery. While some customers have experienced long wait times, the Verizon authorized store is highly recommended for accurate information and exceptional customer service. Nate, Michael, and Taylor have been praised for their patience, knowledge, and personable approach in assisting customers with various issues and inquiries. Taylor, in particular, was commended for her expertise in explaining phone features and promotions, providing a truly exceptional service experience. Overall, Verizon's Coeur D Alene location strives to meet the diverse needs of its customers through its convenient in-store and online offerings, as well as its dedicated team of knowledgeable and customer-focused professionals.
Emery was amazing and incredibly helpful. He took his time, was respectful, and communicated efficiently while speaking with my 87-year-old grandmother, making sure to thoroughly answer all of her questions. Way to go, Emery!
May 2026
Coleman did an amazing job! When I walked into the store, he was already ready to assist me. Well done!
May 2026
Coleman helped me with multiple phone issues. He was kind, super helpful, not pushy, offered me a drink of water! I mean, I just have never had this good of an experience at Verizon in the last 20 years! Keep Coleman! Pay him more!
