Lithia Ford Idaho Falls is a new and used car dealership committed to providing excellent customer service and meeting the needs of its customers in the Idaho Falls, ID area. The vehicle service department at Lithia Ford is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles, offering a wide selection of genuine parts and accessories. Customers have consistently praised the exceptional service and communication they have received at Lithia Ford. Sam, a service advisor, has been described as "awesome to work with" and someone who treats customers with a personal touch, even when they are stressed about their vehicle issues. The service team at Lithia Ford has been able to diagnose and fix complex problems that other shops were unable to resolve, providing fair and transparent pricing. The sales team at Lithia Ford, including associates like Jay McMurry and Jordan Gray, have been praised for their professionalism, honesty, and ability to make the car-buying process comfortable and straightforward for customers. Customers have appreciated the team's willingness to listen to their needs and provide them with good options, as well as their personable and transparent approach throughout the sales process. Overall, Lithia Ford Idaho Falls has earned a reputation for its commitment to customer satisfaction, whether in the service or sales departments, and has consistently received positive reviews from its customers.
Was great working with lithia the sales managers took care of me and helped with everything I wanted. My sales person Logan Briscoe did great job showing and helping me with all of the features on my new truck and took time to answer all of my questions
November 2025
Sam was awesome to work with! Couldn’t have asked for better customer experience when you’re upset that your car isn’t working. Was fortunate that I was able to get it all taken care of same day. Props to Sam. Any company would be lucky to have him.
November 2025
Just got back from Lithia, my whole experience was great! Everyone was super friendly, the dealership is modern, and Andrew the service manager was great to work with. Would definitely recommend doing business with Lithia Ford in Idaho Falls!
