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“After a bit of a wait, I received a call back and the staff were able to help, and even avoid a mess by making an error that Dish Network would have had me make. Great job! Thank you.”
“Had a little confusion on my bill and Cesar broke it down for me, and fixed it. It was easy, seamless and I’ll definitely be making the drive out to this store anytime I need to upgrade or get help. Worth the drive!”
“Awesome customer service! Ryan was extremely helpful and patient. He was very knowledgeable with practices used and had all the information i needed! Thank you Merdian T-Mobile.”
“JC helped me in ordering the phone I wanted, insuring all discounts available were applied. When my phone arrived he also transferred the data, verifying everything transferred properly and that I was totally satisfied. I appreciate his helpful manner and expertise along with his abundance of patience for any and all questions. For some of us purchasing a new phone is a big deal. He made the process very easy and satisfying. Appreciate it, JC.”
“Billie solved my problem that I had been dealing with for a week within minutes of me entering the store! They were friendly and easy to work with. If you have a problem with your T-Mobile device, go talk to them first.”
“Had such a great experience here. They patiently explained our questions and walked us through everything. Definitely recommend this location. Bonus...the store is large and smells like heaven.”
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“I have never had this great of customer service before! I had a tech walk me through how to extend my service to outbuildings and had it all setup and running smoothy in just a few days. I called tech support about spotty connectivity in the mornings about 2 weeks later, they gave me some tips and then 2 days later the tech showed up just to make sure everything was working well and show me what adjustments I can make if the issue ever happens again. Shout out to Wyatt my onsite tech support!! I love this company and the amazing internet speeds I'm able to get especially being so far off the beaten path!”