“Great help following up on earlier outage. He reviewed and offered us a better plan once an equipment upgrade is completed on the Tower that provides our internet service.”
“Tyler had amazing customer service!! He was very knowledgeable and did more than just sell us phones. He explained everything in detail and was the most helpful and friendly sales representative we have come in contact with at T-mobile. I would highly recommend coming to the T-mobile on Franklin and speak to Tyler!”
“Just switched my number and service from Verizon to T-Mobile. Micah L. Provided phenomenal service. I was in and out of there quickly and he took made sure everything was taken care of. I would highly recommend you see him if you stop in there.”
“Braxton, this guy right here. 10 out of 10!My wife and I have been using T Mobile for over 20 years. In and out of stores upgrading phone, adding kids to plans, updating plans to stay with the best service, adding home internet, adding watches.. seriously I've been through it all it feels like. Never had an experience like I did today. I feel like Braxton went above and beyond his general customer service capabilities and showed a side hospitality that seems rare in this day and age. He made my life so much easier. Thank you Good Sir! T-Mobile give this guy a raise and more hours. Top notch employee.”
“I went in today to get my stolen phone replaced, delt with 2 guys who were so uninterested in helping they wouldn't even turn from facing eachother but at least answered questions which I still felt was rude that they were so clearly uninterested in helping, then when another worker was done helping a employye and came st8 to me super happy to help, his name was Ray,he was too cool, too helpull and best communication skills ive seen in a long time. Ray, your going places💯”
“Our intallers Zachary & Heather were amazing. We are a new service in Meridain. They had to run 600 feet to the box because of a break then they stayed to make sure all our divices worked and connected. They were professional, polite, quick, and efficient.”
“We noticed that after a windstorm our cable had dropped from the outside pole to our home. We called and Tyler P. came out to fix it. Not only did he fix it, he took time to monitor our signal service and realized that we were not getting significant signals/service. He took note that all of our cables and hardware both inside and outside of the house was very old and so he offered to come out that weekend and replace everything. Tyler P. Was prompt, kind, and very efficient. Thank you Tyler P!”