“Gabby was awesome. She helped me get my hey google back. The staff was very polite and friendly. We had a good conversation while she was working on my phone. Definitely coming back here if I have any future issues”
“Worked with Teagan S. to set up a new plan and move carriers. Teagan was clear and concise and wrote out all our options for us. Her customer service was top notch and she was genuinely concerned about customer satisfaction. Hands down the best experience with a mobile phone set up and she was knowledgeable about the process. Highly recommend working with Teagan!”
“The manager at this location was extremely knowledgeable and helpful when we came in with a million questions. I would highly recommend this Metro location in Meridian in large part due to the amazing manager there. Thank you.”
“Today, I turned off my iPhone 16 and it would not turn back on. I tried everything I could do after googling the issue. I took it to the Verizon store on State Street near Eagle. James had it back on within minutes. I own a business and need my phone. I just want to say thanks James for your knowledge, skill and professionalism. Very much appreciated ?”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”