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“I would give a 10/10 if I could went to many other Verizon stores they took for ever and could not help me I went to this one and it took like 10 mins at most the girl working there was very helpful and nice! Would definitely recommend this one”
“I said 4 stars because the technical division could not solve the problem. It took a very long time to try and get a simple problem resolved. Jaime was wonderful, not his fault it took do long. We came to a resolution and Jaime told us to come back if we needed more help. Very kind to us.”
“Happy to see this location is staying consistent with good reviews. Shae and Laura were super helpful with what i needed and provided additional information that assisted me with making the best decision for my plan. Im grateful because this is the third time ive been to this location in a 6month period and while there have been different reps each time the training seems to be on par with the customer service too! Would recommend this location to those who even just have general questions and want to speak with knowledgeable reps.”
“Waited in store about 30 minutes, was helped and purchased a new phone. The customer service rep checked my account and disabled feature I was not using thereby decreasing my monthly payments.”
“I wanted a lower generation iPhone to replace my failing 6s. The owner generously gave of his time from the first call to discuss options, to the second call to clarify and order, to the first visit for information transfer to the new phone and finally to another visit back to help me with some things I was experiencing with the refurbished 8s. He was always very patient and knowledgeable.I would highly recommend Elite Wireless to anyone looking for a refurbished cell phone.”
“The adorable blonde sales associate who helped us was fantastic very quick very thorough. Gave us all the options. Didn't try to upsell us on anything we wouldn't need just fantastic and quick customer service.”
“went into the store not knowing what I wanted very friendly staff inform me about the Moto G6 and all the features explained it to me because I'm a very dense person and they were very clear and positive about the answers I will continue to visit this establishment because of the friendly stashed and the great attitudes that they had for a person like me I will also recommend this establishment to my friends and family in the future”
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“The gentleman at the store was fantastic! I don't have service with cricket but wanted to unlock an old phone. He guided me through the process with no hesitation. Greatly appreciated and honestly saved me!”