Verizon, the trusted wireless provider, offers an exceptional customer experience at its Nampa, ID location. Knowledgeable and dedicated store consultants, like Mark and Laura, provide a wide range of wireless devices, including phones, tablets, and wearable technology, along with accessories and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers consistently praise the staff's expertise and personalized service. One customer, a former Customer Care Training Manager, was impressed by Laura's ability to address every question without hesitation and provide tailored recommendations based on the customer's needs. Another customer, who had been with Verizon for 26 years, found Laura to be easy to work with and informative, without unnecessary upselling. The store's commitment to customer satisfaction is evident in the positive reviews. Customers appreciate the staff's friendliness, efficiency, and willingness to go the extra mile to ensure a smooth and enjoyable experience. Whether it's suspending a lost phone, setting up a new service line, or upgrading a device, the Verizon team in Nampa consistently delivers exceptional service.
Randy an outstanding employee was very helpful much appreciated!
October 2023
I would give a 10/10 if I could went to many other Verizon stores they took for ever and could not help me I went to this one and it took like 10 mins at most the girl working there was very helpful and nice! Would definitely recommend this one
June 2023
I had an excellent experience with Mark getting the phone I lost suspended and the next day he helped me through the process of replacing it. He also sold me on Verizon internet and it’s up and running with two big thumbs up