P1FCU is a member-owned, not-for-profit financial cooperative serving members across multiple states. Many reviews highlight the friendly and helpful staff at the Post Falls branch, with customers praising the excellent customer service and the ease of obtaining loans, particularly for vehicles and motorcycles. The interest rates offered are considered competitive, and some members report completing loans on the same day. However, there are concerns about the phone service, with some customers expressing frustration over long wait times and disconnections when trying to reach the branch by phone. Overall, P1FCU is recognized for its in-person banking experience, while improving phone and mobile communication could enhance customer satisfaction.
Seems like a decent credit union. The operational side of things seems a bit antiquated but otherwise it's alright.
March 2024
Decent enough location once you are face to face with someone but forget getting anyone on the phone. Annoying computer answering system puts and keeps you on hold. I waited 20 minutes today only to be disconnected suddenly for no reason. Bad service like that will drive customers away.
February 2024
I'm not sure why people post bad reviews on this location in regards to phone calls/mobile app problems when that's the entire branch itself... This location rocks! That's why I do (pretty much) all my banking in person! Thank you to the awesome staff, never had a bad moment here. :)
