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“The post falls branch is super helpful and accommodating… owning a small business brings various levels of hurdles and at times I need things unconventional and these ladies always do their best to accommodate.
Great customer service!”
“I've been banking here for years and I'm still amazed at the kindness the folks here show, and the willingness to do what it takes to help their customers out. Yesterday, I was being helped by Jason Covey and Krista Grieser. I had some issues going on and they were persistently kind and helpful throughout the entire process to make sure I was taken care of. I must have been there for an hour. The place was really busy, too. Most people would have shown at least SOME irritation with me. These two? Not a bit! They helped me out with complete kindness and patience.
I really need to say...... THANK YOU!”
“Chris Brown did amazing (extension 1503?). Potlatch is making it more difficult for its customers. I can't get a hold of anybody through the phone with ease and the new online system locked me out from being able to see anything or do anything . Potlatch is making it more and more difficult to get a hold of people and I end up having to be disruptive to a random person at any given time to assist . Thank you so much Chris - True customer service.”
“I have been with STCU for years and I honestly love them. Three times in the last few years I've had my debit card info compromised in some way, and when I go in, all of the staff are so kind and accommodating. Today I had an unfortunate experience where Walmart charged my account three times due to an issue with their software. Zoie was able to sit down with me, get the info needed for disputes, and answer all the questions she could. I appreciate how dedicated the staff is, and how calm they are. When there is a line, you can see the whole team stepping in to help however they can. I appreciate you guys!”
“The women remember me and made small talk and weren't stone cold boring. They had a little treat for my kiddos to. I have maybe had one person in line ahead of me. This branch seldom has lines.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Absolutely love this bank! Got a car loan with them in December of last year and have not had a single bad experience. If anyone needs a bank I highly recommend. Or if you need a loan specialist or someone to help you consolidate debt ask for Paige. She was beyond helpful. You can tell she cares for the members and wants to help them in any way she can. Absolutely 100% recommend MACU”