Victra, a Verizon Authorized Retailer in Rathdrum, ID, offers a wide range of wireless devices including phones, tablets, accessories, and wearable technology. Customers appreciate the knowledgeable and friendly staff who aim to provide a trustworthy and enjoyable experience. Many reviews highlight quick and helpful service, with staff efficiently assisting in setting up devices or fixing issues, sometimes in under an hour. Customers also value the dedication of staff members who go above and beyond, such as resolving account problems or helping with device activation. While some mention that service costs can be high and benefits may favor new customers, overall, the store is praised for its helpfulness and positive attitude. Customers consistently recommend the store for its great customer service and willingness to assist with various needs.
My phone was having an issue with the SIM card went in and Jakob had it fixed in no time. Very nice, knowledgeable and professional
November 2024
Bekah was phenomenal in helping me get my new phone set up! Don’t listen to those other reviews, this location was so intentional and helped me get in and out in under an hour with 3 new devices! Definitely recommend this store.
October 2024
Very helpful and pleasant. I was locked out of my phone and they gladly took the time to fix the issue. THANKYOU!
