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“I was having issues with my battery which I bought about 2 months ago. I could not find my receipt and it was not linked to my phone. Gladly, Lexy and Nick helped me find it by doing some thorough research with my purchase date. Lastly, they helped me replace my battery fast and smoothly. They were nice, friendly, and stayed calm through my frustration. You want a good experience? Come here.”
“I had an excellent experience at the O'Reilly Auto Parts store in Roselle, IL. The staff was extremely friendly, knowledgeable, and went above and beyond to help me. I purchased new windshield wipers, and they offered to install them right in the parking lot within minutes.
The installation was quick, professional, and done with great care. It saved me time and hassle, and they made sure everything was working perfectly before I left. Customer service like this is hard to find these days, and it was truly appreciated.
I highly recommend this O'Reilly Auto Parts location to anyone who needs auto parts or assistance. Their team is courteous, efficient, and clearly committed to helping customers. I will definitely be returning for future automotive needs.”
“I needed to get my broken car key repaired or replaced at a fair price, and I was really impressed by how quickly everything was done! The service was fast, professional, and reasonably priced. Definitely a great experience – I’ll be coming back if I ever need help again. Highly recommend!”
“I had a very positive experience today at BatteriesPlus in Glen Ellyn. I was desperate for an iPhone battery. The Glen Ellyn store had the battery I needed and an impressive array of many other types of batteries. When I called at 5:00 pm to check on the battery, I learned that Glen Ellyn store had the battery I needed and their store manger, Jeremiah, promised they would install the battery as soon as I could arrive. He even offered to stay late to complete the job if needed. I am completely impressed with this store, and especially the amazing staff at the Glen Ellyn location. Highly recommend…!!!”
“Just left this place I must say very funny people They go out their way to help you. They remember my order 2013 Chevy Silverado very smart and know what they doing thank God for this place.??”
“It was truly the best service. The young lady on the afternoon of February 21 2026。
carefully checked all the data for me. Even though it was very cold, she remained professional and attentive. She didn’t charge me anything, and I’m very grateful to her.”
“Fantastic experience with Adrian (?) on Wednesday evening! He was patient and explained the issue with my phone battery. Great store and we’ll be back for any battery issues!”
8AM - 5PM
179 Easy St, Carol Stream
Battery Stores
7:30AM - 9PM
1589 Lee St, Des Plaines
Battery Stores
“Nick was super helpful with everything from the key fob battery to the rear windshield wiper.
There's a nifty trick to get the wiper blade on, and he was able to accomplish in seconds what normally takes me 10 to 15 minutes to figure out...”
“I stopped in to pick up some things for my son's car at the Countryside location. Needless to say, car parts are not my area of expertise. I received EXCELLENT customer service from Eric! He was beyond helpful and friendly. He even put on the new windshield wipers I purchased! Give him a raise!!”
“Fantastic customer service experience from Timothy at this location! He was knowledgeable, helpful, and friendly! He assisted me in getting me what I needed and giving recommendations about what he thought would be best for my car. Will definitely be back for other things in the future should I need them. Highly recommend O’Reilly’s and Timothy!”
“My windshield wiper was falling apart and looked as it had rusted. BELLA was amazing and walked me outside and handled the whole situation. She’s an amazing help. Thanks again Bella for helping me drive safe with a new wiper!!!!!”
“I had a great experience at O’Reilly Auto Parts in Arlington Heights thanks to Jason. He provided outstanding customer service from start to finish. Jason was friendly, knowledgeable, and genuinely eager to help. He took the time to answer my questions, made sure I got the right parts, and explained everything clearly so I felt confident about my purchase.
It’s not every day you come across someone who goes above and beyond, but Jason definitely did. His professionalism and positive attitude made the whole experience quick and stress-free. I’ll definitely be coming back because of the excellent service. Thanks again, Jason!”
“Sam was great !!!....tested my battery and alternator with a new machine ...everything was good ...always a delight to see these great group of guys at this store”
“O'Reilly treats customers fairly, are very helpful and go above and beyond, well trained and knowledgeable, and gentlemen. I've been to several locations and can say the same for all of which I go to. Thank you for the solid battery replacement, fair cost and warranty!! Love it ??”
7:30AM - 10PM
9659 W Grand Ave, Franklin Park
Battery Stores
“Been having issues with my check engine light for quite some time and decided to visit my neighborhood O’Reily’s, and I could not be more thankful that I did! I was immediately greeted by Bobby who was extremely personable and enthusiastic to help me and answer my questions. He went above and beyond assisting me in solving my issue and provided me with the advice and recommendations that I needed. He was very patient and gave me the long over due guidance that I have been needing with this frustrating situation… I usually go to Autozone, but thanks to Bobby I will be sure to patronize O’Reily’s instead! My car is running brand new and finally the check engine light is finally gone for good, thanks to Bobby’s guidance and recommendations!”
7:30AM - 10PM
1437 W North Ave, Melrose Park
Battery Stores
“These guys were phenomenal. I had already been to another auto parts store and they couldn’t help me with what I needed. I came here and they went above and beyond. The gentleman at the front desk, along with Jorge took their time, double-checked everything, made sure I was getting the right parts, and really worked with me to figure it out. You can tell they actually care about helping customers instead of just rushing you out the door. Highly recommend!!”
“WOW another great experience with Batteries Plus on Ogden in Naperville. Have an older cell phone that constantly needs recharging but I didn't want to buy a new phone. Went in there and spoke to Kristin and Tim. They checked to see if they had the battery I needed and then for any sales or discounts. Found the battery at a different Batteries Plus store. They both offered suggestions and advice especially in regards to saving money/hassle. A few hours later I had a brand new battery for my phone, neatly installed. Two very kind people and a great business.
Have been here before for watch battery and carfob battery.”
“Tom was very helpful in getting me the right battery for my bike and he did not push me to get a higher price one in fact he explained to me why shall stick to the same OEM specs. They have a very fair pricing when you compare to what you can find around or see on the web. Best of all they honored a coupon that was distributed during the motorcycle show.Supporting local business is the way to go as they support your community . Thanks for the service”
“I've been to other Auto Parts stores. However O'REILLY, is far the BEST. You have people like Wes and Raul who are excellent at what they do. The men are courteous, patient and helpful and they make you feel like home.”
7:30AM - 10PM
204 E N Ave, Villa Park
Battery Stores
“I don’t usually write a review however I feel I really need to. I have been to this auto parts store twice in the last few months and both times the employees have been so very helpful. Not only knowing what I need but actually going and showing me my options. I cannot thank you enough for your outstanding service!”
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“Went in there yesterday looking for an affordable option for my car and found it! ? Keep this place in business! The staff was super helpful and I saw they even help install the batteries too. Thank you, I'll be recommending you guys❤️”