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“Huge thank you to Leo for the amazing help today! He helped me find the right battery for my vehicle and swapped it out while handling other customers needing assistance. He was patient, knowledgeable, and went above and beyond. I truly appreciate the great customer service and getting me back on the road!”
“Angel deserves to be promoted to be a manager! He was very thorough and had wonderful customer service skills. In a time when a lot of younger workers are lazy and underwhelming he was the opposite and had a great work ethic!!”
“This company is thorough, does quick work and has the best customer service in the Midwest. They are our preferred company for all of our battery needs and his little helper is the cutest little dog that you will ever see. Call them first before you call anybody else.”
“T-Mobile had my claim for a phone repair with them for me. When I say Anthony and his tech took the best best care of me I mean it. I called ahead Anthony said they had the parts for my phone and were able to fix it within the hour. I got there by 545 pm, crying cause I had a meeting at 7pm and ALL THE INFO was ONLY on my phone. I had my phone back and fully working by 630pm. Thank you so much for saving my Samsung its my favorite phone and for doing everything you could for me to make it to my meeting!”
“It was truly the best service. The young lady on the afternoon of February 21 2026。
carefully checked all the data for me. Even though it was very cold, she remained professional and attentive. She didn’t charge me anything, and I’m very grateful to her.”
“My headlight was out, so I went to get a replacement. Eric helped me out and went above and beyond by actually installing the new bulb. We then checked the brake lights, and one of those was out too! Eric went back in, found the exact right one, and helped me install that as well. Super helpful, and made the whole process easy.”
“Just left this place I must say very funny people They go out their way to help you. They remember my order 2013 Chevy Silverado very smart and know what they doing thank God for this place.??”
“These guys are always the best. Started day with a car that barely started. After doing several checks and a little research I concluded I needed a battery. I asked for a quick double check and I was told everything checked fine and something must have drained it overnight. Turns out my trunk was open slightly for a few days but the rubber seal had stuck to it and held it down. Didn’t get a name but every time I go here I find someone who has worked with his hands and his head. Thanks”
“Friendly staff and helpful service. Needed wipers for my 2025 CRV ex. The staff helped me find the right kind with the adapter/hook required and also installed it for me. I will shop there again.”
“Jose ,It is a wow, every time that I come here to O'Reilly in addison the city where I live ,Jose always very knowledgeable with many parts that I have needed, Jose os the reason that I always drive farther tho get my parts ,he deserves to own the store very helpful..”
“I didn’t catch their name, but an employee with a name starting with “E” assisted me today and was so helpful! Great customer service and I didn’t feel like they were trying to get me to buy the most expensive battery, truly just seemed like they wanted to help. Will definitely be back!”
“The dude named Santiago was a big help. Im not too good with car parts let alone the issue with my vehicle but he really did his best to help me find the issue and give the best solution. Rest of the employees decent too very helpful ?”
“I stopped in at the O'Reilly Auto Parts Store on Mannheim Rd in Bellwood,IL a few days ago to buy a set or replacement wiper blades. I was greeted by the store manager, Wes. It took about 3 minutes to select the blades and complete my purchase. Wes came out to the parking lot with me and taught me how to replace my wiper blades, which also took about 3 minutes. Wes went above and beyond! And, he is a very nice guy to deal with! 5+ Stars for Wes! Thank you Wes!!!”
“O'Reilly treats customers fairly, are very helpful and go above and beyond, well trained and knowledgeable, and gentlemen. I've been to several locations and can say the same for all of which I go to. Thank you for the solid battery replacement, fair cost and warranty!! Love it ??”
“O'Reilly auto parts franklin park IL will be my go to from now on out. Had a battery issue young man by the name of Bobby p handled went above and beyond to make sure everything was right before I left the store. Thanks too him appreciate you!”
“Walked in for a tire repair kit and Ivelisse took care of us right away, pointed out the kit to us as we walked in ,and signed us up for some future coupons, in and out in about 5 mins, highly recommend this location”
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“Brandon provided excellent customer service, and I truly appreciate the time and care he put into helping me. He deserves recognition for his outstanding service!”