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“I had an excellent experience at the O'Reilly Auto Parts store in Roselle, IL. The staff was extremely friendly, knowledgeable, and went above and beyond to help me. I purchased new windshield wipers, and they offered to install them right in the parking lot within minutes.
The installation was quick, professional, and done with great care. It saved me time and hassle, and they made sure everything was working perfectly before I left. Customer service like this is hard to find these days, and it was truly appreciated.
I highly recommend this O'Reilly Auto Parts location to anyone who needs auto parts or assistance. Their team is courteous, efficient, and clearly committed to helping customers. I will definitely be returning for future automotive needs.”
“Larry at Batteries Plus gave efficient, excellent, speedy customer service and I give him 100%. He was thorough and kind and caring. Please give appropriate accolades. I got a camera battery from him. Much gratitude for Larry handling the customers well and store.”
“I came here with a dead battery Anthony immediately attended the issue. He went out of his way to handle multiple customers and still got me out of there in a timely manner. 6 start if I could.”
“Went in there yesterday looking for an affordable option for my car and found it! ? Keep this place in business! The staff was super helpful and I saw they even help install the batteries too. Thank you, I'll be recommending you guys❤️”
“Michael at O’Reilly Auto Parts was seriously a huge help yesterday. He came outside and helped replace windshield wipers on my wife’s car and when the first set didn’t fit, he went back and found the correct size at no extra cost. He even figured out how to install them on our Mazda, which honestly has a weird setup compared to most cars. Super patient, professional, and went above and beyond instead of just sending me on my way. Customer service like that is rare now. Thanks again Michael!”
“Great experience all around, I needed a specific battery and the man behind the counter was willing to open up a new box to test if it fit, and when it didnt he set up an order directly to my house which arrived in 2 days and emailed me a tracking number. He also fixed my phone's charging port by cleaning the lint out of it for free. I was thinking I might have to get a new phone soon but he may have saved me a couple more years on that.”
“I went in today to get my phone screen fixed and within the hour it was fixed and like New again.The two guys at the desk were great .Efficient and prompt. Thanks so much ..Will definitely use this business again if needs be..5 ?”
“Nick was super helpful with everything from the key fob battery to the rear windshield wiper.
There's a nifty trick to get the wiper blade on, and he was able to accomplish in seconds what normally takes me 10 to 15 minutes to figure out...”
“I was having issues with my battery which I bought about 2 months ago. I could not find my receipt and it was not linked to my phone. Gladly, Lexy and Nick helped me find it by doing some thorough research with my purchase date. Lastly, they helped me replace my battery fast and smoothly. They were nice, friendly, and stayed calm through my frustration. You want a good experience? Come here.”
“I needed a battery they had what I needed. They installed it, they really took great care of me a $100 less than Firestone. Unbelievable, thank you guys, great teamwork.”
“The dude named Santiago was a big help. Im not too good with car parts let alone the issue with my vehicle but he really did his best to help me find the issue and give the best solution. Rest of the employees decent too very helpful ?”
7:30AM - 10PM
9659 W Grand Ave, Franklin Park
Battery Stores
“Been having issues with my check engine light for quite some time and decided to visit my neighborhood O’Reily’s, and I could not be more thankful that I did! I was immediately greeted by Bobby who was extremely personable and enthusiastic to help me and answer my questions. He went above and beyond assisting me in solving my issue and provided me with the advice and recommendations that I needed. He was very patient and gave me the long over due guidance that I have been needing with this frustrating situation… I usually go to Autozone, but thanks to Bobby I will be sure to patronize O’Reily’s instead! My car is running brand new and finally the check engine light is finally gone for good, thanks to Bobby’s guidance and recommendations!”
“O'Reilly treats customers fairly, are very helpful and go above and beyond, well trained and knowledgeable, and gentlemen. I've been to several locations and can say the same for all of which I go to. Thank you for the solid battery replacement, fair cost and warranty!! Love it ??”
“Sam was great !!!....tested my battery and alternator with a new machine ...everything was good ...always a delight to see these great group of guys at this store”
“I always go here but today was an exceptionally great experience. It was 10 degrees outside and Lincoln was more than willing to help change the battery on my vehicle. Thank you so much to Lincoln and the whole team.”
“I had a great experience at O’Reilly Auto Parts in Arlington Heights thanks to Jason. He provided outstanding customer service from start to finish. Jason was friendly, knowledgeable, and genuinely eager to help. He took the time to answer my questions, made sure I got the right parts, and explained everything clearly so I felt confident about my purchase.
It’s not every day you come across someone who goes above and beyond, but Jason definitely did. His professionalism and positive attitude made the whole experience quick and stress-free. I’ll definitely be coming back because of the excellent service. Thanks again, Jason!”
7:30AM - 10PM
1437 W North Ave, Melrose Park
Battery Stores
“These guys were phenomenal. I had already been to another auto parts store and they couldn’t help me with what I needed. I came here and they went above and beyond. The gentleman at the front desk, along with Jorge took their time, double-checked everything, made sure I was getting the right parts, and really worked with me to figure it out. You can tell they actually care about helping customers instead of just rushing you out the door. Highly recommend!!”
“Just had a spectacular experience at this location. Angel and his crew were informative, speedy, and had me in and out with a freshly installed car battery in 20 minutes flat. Huge thumbs up!!”
“Wahkeem it was extremely knowledgeable. I would highly recommend if you have any problems Card part question anything to do with cars question stop in here and see him. He went above and beyond got me exactly what I needed. I was in and out thank you.”
7:30AM - 10PM
204 E N Ave, Villa Park
Battery Stores
“I don’t usually write a review however I feel I really need to. I have been to this auto parts store twice in the last few months and both times the employees have been so very helpful. Not only knowing what I need but actually going and showing me my options. I cannot thank you enough for your outstanding service!”
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“Just left this place I must say very funny people They go out their way to help you. They remember my order 2013 Chevy Silverado very smart and know what they doing thank God for this place.??”