“This location I will literally go across the city passing numerous other locations to patronize. A box truck rental was seamlessly rented and the help that I received from Leon and Keriwas top-notch!!”
“Casey and Rafel been very professional and super helpful throw out my pluming project they are amazing and I do highly recommend and definitely 5 stars 🌟 all the way thank you.”
“Great customer service! The people are great when it comes to reaching out for pricing and quoting, and they work with you to get you the material you need (in a timely manner). Definitely working with them for future projects.”
“I visited this location on 22DEC22. The 5 stars for this review are relagated to the associate Nieve. I came into the store stressed and confused looking for an extension cord that likely doesn't exist. I requested for Nieve to help me find it, and they helped me as best they were able. They walk with me to were they sold cords with negative results. They then walked to a computer and put in the specifications for my extension cord, but they didn't sell anything like the one I was looking for. They even attempted to see if they had the snowblower in stock I needed to see if they could better figure out what kind of cord I needed. However, we weren't able to find any pictures to help figure out what cord I needed. Nieve thought it strange by the way I was describing it. However, they were respectful dealing with my later realized error and educated me in a non-condescending way and informed me why the item I was mistakenly looking for likely was wrong. Nieve went over and beyond and deserves recognition for their work ethic, kindness, and knowledgeability. They even gave me the right cord I needed before I left!”
“I visited this location on 22DEC22. The 5 stars for this review are relagated to the associate Nieve. I came into the store stressed and confused looking for an extension cord that likely doesn't exist. I requested for Nieve to help me find it, and they helped me as best they were able. They walk with me to were they sold cords with negative results. They then walked to a computer and put in the specifications for my extension cord, but they didn't sell anything like the one I was looking for. They even attempted to see if they had the snowblower in stock I needed to see if they could better figure out what kind of cord I needed. However, we weren't able to find any pictures to help figure out what cord I needed. Nieve thought it strange by the way I was describing it. However, they were respectful dealing with my later realized error and educated me in a non-condescending way and informed me why the item I was mistakenly looking for likely was wrong. Nieve went over and beyond and deserves recognition for their work ethic, kindness, and knowledgeability. They even gave me the right cord I needed before I left!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.