“The person that assisted us that day had excellent customer service, very nice, calm, and detailed. I will recommend anyone looking for great customer service to visit this location.”
“Ok, to start with, I did not rent any trucks or vehicles with U-Haul. I brought my car here to have a hitch installed. Clarence was the man who assisted me. Clarence would call me to clear up questions or to attempt to get my vehicle in earlier than my scheduled time. The only problem I had here was tryin to call Clarence back, the U-Haul phone system always forwarded the call to a centralized U-Haul call center....so that was a little frustrating. BUT, Clarence kept me up to date as to the progress of my install and then he installed the unit in the anticipated time - 2 hours. The job was done neatly, on time and he and the staff at the building were all very courteous.Nice job Clarence, thanks.”
“Betsy was very friendly and helpful. Explained all the terms on the agreement and provided a few tips for storing and accessing the building. Very clean place as well.”