U-Haul Moving & Storage of Alsip offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the excellent customer service provided by the staff, who are described as friendly, calm, and detailed. Many reviews highlight the positive experiences with employees like Clarence, who showed understanding and compassion in difficult situations, such as cancellations and refunds. First-time renters also noted the easy rental process and the pride the staff take in their work. While the truck rentals generally meet expectations, some customers reported unexpected charges, such as for moving blankets, and faced delays in receiving support from customer service. Overall, the location is recommended for its friendly staff and efficient service, making it a reliable choice for moving needs.
I had a great experience at this location, unfortunately I can't remember the name of the gentleman who helped me (I think he was the supervisor or manager) but he and his team took care of me and were very friendly and had the truck ready early for me to leave.
February 2026
Great experience. Friendly, professional staff and equipment was comfortable, in great working order, and spacious allowing all our stuff to fit in it.. Definitely will do business here again in the future.
February 2026
So Smooth. Employees are nice & Professional. Facility clean & Smells Great!!!
