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“Nike has long been my favorite brand of sportswear, but especially running shoes. I entered this store more or less out of curiosity. The store is very well stocked, it is quite large, clear and clean.
Service staff attentive and friendly. Thank you very much for the pleasant moments.”
“Incredible Service and Expertise at Fitness Factory – Naperville
I had a fantastic experience at Fitness Factory while picking out a full rack Smith machine, bench, and leg developer attachments. Matt, the manager, was incredibly helpful and knowledgeable from start to finish. He took the time to walk me through my options, answer all my questions, and made sure I left confident in my setup.
His professionalism and attention to detail made the whole process smooth and stress-free. It’s rare these days to find someone who clearly cares about the customer experience as much as Matt does. Highly recommend both the Naperville location and working with him specifically.”
“Always find a pair of shoes in here. Glad I didn't have to go from store looking for 2 pair of shoes for my boys. Nice variety of shoes. The deals are always nice of course.”
10AM - 8PM
Aurora
Sporting Goods
“The NB outlet associates were extremely helpful today. They went in the storage area and found shorts in the right size and multiple colors that my very tall, thin son desperately needed. New Balance has been our family of runners/swimmers go-to athletic brand for a decade. NB quality and customer service continues to set the standard in a changing brick and mortar retail environment. Thank you for going the extra mile. Worth the trip.”
“I initially planned to purchase the SS Player Edition bat, but due to its unavailability, I opted for the DSC Original Players Bull31. While the SS Player Edition enjoys massive popularity, many people tend to order it online without ever getting a feel for the bat themselves. In reality, there are several high-quality alternatives—like the one I chose—that often get overlooked simply because they're not endorsed by top performers. That said, I strongly recommend seeking expert guidance from knowledgeable store staff before making a purchase. Their insights can help match you with the bat that suits your style and needs far better than blindly following trends. A special thanks to Rupak for taking the time to assist and guide me through the selection process. His expertise and patience were truly invaluable in helping me choose the right bat. And what a bat I ended up owning! The DSC Original Players Bull31 helped me smash back-to-back half centuries—proof that the right gear really does elevate your game. I highly recommend visiting this store if you’re looking for honest advice, top-quality gear, and cricket-loving staff who truly know their stuff”
10AM - 8PM
1650 Premium Outlet Blvd, Aurora
Sporting Goods
“I came in here today and got so many items for under $200 like bulk items I’m talking shirts, jumpsuits, and an amazing jacket. I will also say they even was passing out coupons when I went. Very good selection and mostly all things were in sale! I feel so fulfilled and can’t wait to go back!”
“Hello, I am very interested in purchasing the Reebok Answer 9 Pump shoes in black and white, sizes 10, if you have them or can you order them from me, please respond to my email.”
“This Columbia factory outlet store in the Aurora outlet center has plenty of clothing and outdoor gear to choose from for adults as well as children. They not only have good jackets and outerwear, but they also have a large selection of pants and shirts as well as women's blouses. We were here the week before Christmas and they also had plenty of in-store, un advertised specials. There are plenty of great deals to be found on all types of Columbia clothing wear.”
“Samantha, Phil and I believe his name was Orlando, helped me out tremendously today! Thank you guys for great customer service. All three of them went above and beyond with helping me out. Thanks!”
“Styles and designs change frequently but there are usually good deals here. If you can catch a weekend or weekday when they are running sales it's even better.”
“Walked in was greeted by several of the staff members very welcoming. Got great deals on a couple pairs of sandals and a Nike bag. Will definitely be back to this location customer service was great.”
1:30 - 6:30PM
1650 Premium Outlet Blvd Store #1445, Aurora
Sporting Goods
“Gametime Pro Shop offers an impressive selection of stylish, high-end brands dedicated to Chicago sports teams. The quality of the products is top-notch, reflecting the passion and dedication of the store to provide the best for their customers. The staff are knowledgeable about their products and Chicago teams. They were not only professional but also incredibly friendly and helpful. Overall, I highly recommend Gametime Pro Shop for anyone looking to support their favorite Chicago sports teams with high-quality merchandise. The combination of excellent customer service, a selection of premium brands, and a passion for sports makes this store a standout in the Chicagoland area.”
“Hey i wanted to offset the bad review someone left at the store. A mother claims that the staff was rude to her daughter and accused her of being a criminal. This is all false news. The lady was at home while her daughter went around shopping with money that was given to her and potentially fake. The staff politely declined the cash due to store policy and the girl happily paid with card. The fact the mother thought it was appropriate to go and leave a bad review for this simple interaction is embarrassing and quite frankly incriminates them more. Do better. The lovely girls who work at this location have always been very kind and helpful whenever i have been in this store!”
“Josiah Miller was awesome. He stated to us that he just started a couple days ago and he act like he’s been working for footlockers for a while. Customer service on point smile was on point and make sure me and my daughter was well taken care of so go Josiah on your new journey”
“I went to buy a Chivas shirt for my husband for his birthday and thanks to Mr. Juan, he loved it. I definitely recommend original shirts, good quality and price ?”
“Very good service. I read reviews and sometimes I'm not sure what other people want. This place is friendly and very service oriented. Great place to do business.”
“Such a wonderful experience. Staff members were kind, helpful, and approachable. Special shoutout to Shelly and Ainsley for helping me at the checkout, they made sure I was able to order what I wanted in my size. Thanks!!”
“Wow! I can't believe other reviewers say goto Payless, they have better shoes. Considering Payless closed stores 5 years ago! Makes me believe the reviews are false.I have back issues and was set up in a great pair of bikes. Was advised to size up. Because feet swell in late afternoon..The manager was right! I'm happy so is my osteoarthritis ❤️ I'm going back to buy more!”
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“I've used Ace's Pool.Table Services.3 or 4 times now..Very friendly and on time/dependable..They moved and refelted my Diamond pool table like an Ace...??AAA+++”