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“Krystal and Cassia were very helpful, and their guidance throughout everything was on point. Thank you, Krystal and Cassia, very much. Wouldn't know what to do with you.”
“I had the best experience talking with Tom today. The best customer service I have had in a very long time. He was very helpful and the place is extremely clean.”
“Wonderful! The entire process was smooth, stress-free, and honestly better than I ever expected from a storage facility.
Heather is absolutely phenomenal. She went above and beyond to make sure I had exactly what I needed, answered every question with patience and kindness, and truly made the entire experience feel personal and easy.
The facility itself is spotless, well-lit, and feels very safe. Pricing is fair, access is
convenient, and everything is clearly explained with no hidden surprises.
If you’re looking for a storage facility you can actually feel good about using, this is the place—and if you’re lucky enough to work with Heather, you’ll be in the best hands possible. I highly recommend this location to anyone needing storage!”
“I’ve had a great experience with this Public Storage. The facility is clean, secure, and very easy to access. I like that 24/7 access is available when needed, and the app works well. The staff was friendly and took the time to explain everything clearly. Overall, the service has been excellent, and I would definitely recommend it.”
“Letty, was very helpful getting me set with a unit.
As well, Kathleen in the office called me to let me know that I had not installed my lock on my unit correctly and it basically was unlocked after I started renting. I promptly went there and fixed that. A big thank you to Letty and Kathleen!”
“Very quick and efficient, amazing service, and a great price for 3 hours of work! The movers were very careful with our belongings and willing to move furniture in our designated areas. Would recommend this service over and over again!”
“Very satisfied! Mike D. Was really helpful and insightful with my move in process! I got a unit near the loading dock. I even payed for a year straight! Also to mention i moved from another public storage because this one seems much more convenient for me with the parking it offers. Very satisfied customer here.
Thank you”
“Laura is outstanding!!! She helped me secure 3 storage units with little to no advance notice. I would highly recommend this facility for your storage needs. All of the storage units are clean and easily accessible.”
“So far so good. Delivery guy; Rolando, arrived on time dropped the container like an expert on a claw machine. Rolando provided detailed instruction for efficient packing, scheduling move, and securing. Would recommend the service out of Chicagoland area.”
“It’s nice that there are actual people there to talk to. Lots of places are replacing people with robots and machines that don’t know or understand human compassion or logic, so it’s nice to have my belongings at a place with real people managing the grounds and making sure everything is the way it’s supposed to be.”
“Ms. Lori is great she helped me to find storage what exactly I were looking for my move she is so helpful and friendly I am so pleased with her service I wanted to tell management that I never had great experience before with any other storage representative Lori has great attitude and managerial skill me and my husband will always remember for her great service thank you GOD BLESS HER”
“Renee was very fast and friendly
Edit: I love that Renee is always smiling and says Hi! EVERY time I see her.. makes me feel more like a person than a number or you’re taking my money to store my junk!”
“Everyone at this Public Storage location has been extremely friendly and go out of their way to be helpful. My unit is as promised, no hidden charges. Owners are attentive. I would rent from this facility again. I have dealt with both Mike and Kayla and they have both been great:”
8:30AM - 5:30PM
520 W Colfax St, Palatine
Self Storage
“CHRIS AND JOE walked me through everything I needed to know and then Joe took me through a walk through the facility, which was amazing nice and warm. Looking forward to having my stuff here. Everything was easy Peezy for signing up and getting access to the building right away five star experience with a cherry on top”
“Antoinette was my contact person on the phone and was knowledgeable and very patient with me. When we went to the storage the first time , we decided we needed a larger unit. Antoinette was there and changed everything for us. She made it so easy.”
“I had very good time at storage public. One girl name jazmin was very much helpful to me ever since my English not so good. Very much value and very sweet woman make easy for me. 10/10 good store.”
“I placed a unit on hold on behalf of a friend, but it turned out that we decided not to go that route. However when I stopped there to check it out, Mike was very helpful, and not only answered all my questions, but gave me additional information about renting a unit. He showed me the unit that I had planned on renting and it was very nice. The whole property was clean and well maintained. If I ever need a storage unit in the future, I would definitely rent a unit here. Prices were very reasonable as well.”
“Extra Storage in Schaumburg has amazing service. I had an issue with my unit, and Matt was an amazing manager that provided efficient and supportive customer service. I absolutely recommend this location! Matt is the person to seek with your concerns and needs.”
“Frank was very knowledgeable and showed me several spaces. He made sure i had the right size unit. i strongly recommend you ask for Frank when renting at Public Storage”
“Just have to let you know that they have a wonderful rep there named Frank, who has been very lenient with me and worked with me through my tumultuous issues and has made it very easy for me to pay my bills when I can thank you public storage and thank you Frank for being the treasure that you are”
9AM - 6PM
145 W Irving Park Rd, Streamwood
Self Storage
“Katie was absolutely fantastic. Gave me a great tour, broke down all the details for me... we had awesome small talk while we waited for the computer to cooperate. Great experience.”
“Very friendly and helpful staff! The indoor storage building is always clean and the units are priced well.
Even though I have closer self storage options, I'm glad to stick with CubeSmart for the great facility and employees throughout the years I've had units here.”
“This is a beautiful storage facility, but impossible to set up an account, no reset tab to reset password- no idea how to create an account to do this online Improvement needed for online payments”
9:30AM - 6PM
300 IL-22, Lake Zurich
Self Storage
“We have rented from Cube Smart for two different moves in the climate controlled section. First, I want to commend Cube Smart for getting new lighted bars to eliminate moving trucks damaging doors. This is SO much improved and there should be no more problems with people misjudging the height on their trucks before the automatic doors go up fully. Kudos to Herb and Andy for being so kind and gracious through each move process.”
“This location is so well run and clean. The staff are the friendliest and most accommodating and it’s just big-time different than all the other locations in this area that I’ve been to in the last six months or a year.!”
“My storage unit was well cared for and clean. The prices are very fair and the staff are very kind and helpful! I highly recommend renting a storage unit from them if you are in need.”
“Super clean, super safe, and management was terrific the few times I came by and forgot my code to get in. I highly recommend this place if you need storage. I'm pretty sure it's climate controlled but not positive.”
“It’s a great storage facility with outstanding access! It’s clean & the gate/slide up door always work! Not much more I can ask for from a storage place.”
8:30AM - 5:30PM
4114 IL-176, Crystal Lake
Self Storage
“Wonderful storage company with great prices! The staff are very helpful, pleasant and wonderful. The location is very clean and well manicured. Best of all, there are no additional fees or charges!”
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“This is the nicest storage facility you will find - clean, no smells. It’s even carpeted throughout! Even in the units themselves. Nice staff opens and closes the doors to the drive-in bays. The only caveat is the units are only accessible during the daytime. Fine for me but not if you need 24x7 access.”