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“I usually don’t leave reviews but George was super helpful in my trade in process. Easy to deal with and super helpful made it easy. Even offered help if I needed it down the road just to reach out to him”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“I came in to this location because wanted to upgrade my phone from a 15 to the new 17 Pro Max and Joey helped me a lot with getting this done. We also were able to upgrade our WiFi and save! I was able to get a good deal for this upgrade and Joey was patient and answered all the questions I have. I definitely recommend this location and working with Joey. He was great and very nice!”
“Tania the store manager helped me switch over from Verizon! Great service! Come here to get your cell phone service switched over! They speak Spanish and polish at this location!”
10AM - 7:30PM
2180 W Lake St, Hanover Park
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“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“Kevin helped me with an issue on my phone and then he helped me reduce my bill. I was able to save money by reducing my bill from $70 to $56. So thank you Kevin for saving me money.”
“Want to give a HUGE shout-out to Patrick Cagle for the time he took to get my mother in law all set with a new phone & accessories & transfer her apps from the old phone to the new phone!! Even with a bunch of us waiting out in front of the location before 10 am he was so laid back & welcoming & didn't make us feel rushed!! I'm hoping he gets noticed for EXCELLENT customer service since it's HARD to come by these days!!! Thank you again Patrick - keep up the GREAT work!! We will use this as our go to store going forward!!”
“Belem did a great job taking the time out to work with me and their IT dept given my phone has a security issue. I didn't even have this store connect my new phone a week prior since the other store was closed on MLK day. Give Belem a raise.”
“Great people to work and do business with. We have been customers of Xclutel for awhile, but with remote work growing, we wanted to take our business to the next level. Microsoft teams was not very compatible with our system, but the new web based phone system that Xclutel offers is fantastic. Bill and Paul gave me an excellent demo that really made the final decision about giving it a go. It is a little more money monthly, but nothing compares to being able to take our call center phone calls from practically anywhere in the world. So with that being said, it is paying for itself with the advanced options we were given. We have one remote worker and a very small call center- and now our remote worker can easily take calls right along with the in office girls with such ease! This has taken our business to the next level and is just what we needed for all the technology/remote changes that are happening in today's workplace. Sending Paul a big thanks for facilitating this in our business and helping to keep us up to date with today's advances in technology! We are excited to see how this continues to help us grow our small business!”
“After having multiple bad experiences with T-Mobile’s virtual setup and other stores, I came to this location for a complex business account setup. That’s where Luis & Sig completely changed the experience.
Luis spent an incredible amount of time helping me through a setup that was anything but simple. I had to come in many times due to the complexity and strict requirements, and every single visit Luis was extremely helpful, patient, and professional. He never rushed me, always explained things clearly, and genuinely cared about getting everything done the right way.
Sig was also friendly and supportive, and Luis truly went above and beyond. This is honestly one of the best customer service experiences I’ve ever had, not just with T-Mobile but anywhere. If you have a complicated account setup or want someone who actually knows what they’re doing, ask for Luis & Sig — you won’t be disappointed.”
“Eric and John assisted us in getting an issue resolved. They also helped get my uncle on a plan that provided him basic services he used at a much better rate. They were very attentive to his needs and extremely helpful.”
Open 24 hours
860 Remington Rd, Schaumburg
Internet Service Providers
“We moved our business over to Vinakom's fiber service at the beginning of 2023 and are saving a significant amount of money over our previous ISP. Service, speed, and up-time have all been rock solid. If you are looking for a competitive business ISP Vinakom is worth checking out.”
“Recently switched from AT&T to Verizon. Stopped in the Hoffman Estates store just to get some information - but ended up walking out with five new phones! Angel and Doug were incredibly helpful, knowledgeable, and patient throughout the entire process. The switch went smoothly overall. I did run into a couple minor issues with some phone functions, but went back to the store and Angel quickly resolved everything. Great customer service and a very positive experience!!”
“Michael at West Dundee saved my day. I was shook up and he calmed me down. He fixed all my problems. I suggest Michael get a raise.
Thank you,
A Loyal Customer”
“We came in to upgrade a single phone, and Taya was very patient and did a great job answering all my questions. We ended up trading in two phones and she also told us about the Netflix and other promotions through Verizon.”
“We’ve been Verizon customers for over 20 years. My experience at the Schaumburg Verizon store today was very good Helen is one of the newer representatives there and she had great patience today exploring Ways that I could save on my bill. Thanks again, Helen! We did find a way to save. God bless”
“Went to get a new phone here and the customer service, help, everything was great and the man who was helping me, Mohammed was great and his job. I highly recommend him and this store for anything they can help you with.”
“Had a great experience with Eric at this T-Mobile store! He helped me port my whole family over to T-Mobile, and the process was incredibly smooth. Eric was super efficient—we were in and out of the store in no time. What stood out the most was how accurate he was with the pricing. There were no extra or hidden fees like you sometimes encounter elsewhere. Everything he explained was spot on. If you’re looking for someone who knows their stuff and values your time, Eric is your guy.”
“Brandon and Zayn at the Barrington t-mobile were amazing! Extremely patient and took the time to explain everything they were doing! They truly helped us out so much! They are 10/10 employees! Definitely request them for any of your phone needs”
“Denise (I believe) was quite literally the most helpful customer service rep I have ever interacted with. She was extremely knowledgeable and helped me and my wife figure out the best course of action for getting a new phone. We will be going to this location from now on!”
10:00 AM - 8:00 PM
383 W Army Trail Rd Ste 600, Bloomingdale
Internet Service Providers
“The store manager is beyond helpful. Helped to lower my bill, while getting a brand new phone. She hooked me up with a case, screen protector etc. Def recommend if you’re ready to upgrade”
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“I had purchased a new I phone air from a corporate Verizon store because my old phone screen didn’t work. I had an old phone and dreading changing it. Always issues with salesman at corporate store trying to make a deal. Well I was above frustrated that corporate store they would not help me transfer data because I cloud password was unknown. All I needed to do was reset it. I walked into this store twice and each time the managers on both days went above and beyond to help me resolve my issues. They both were patient understanding and told me there is a way my data will be transferred to my new phone. It meant a lot to me because my father passed away several years ago and have last phone messages saved. The manager that works on Sunday is actually amazing. Very tentative to the customers needs. He really took time and was able to take care of other customers along with training new staff and help me! Thank you so much for having great staff! It really makes a difference in corporate store and your store! ?”