AT&T Store in Batavia is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the personable approach and the help they receive with their wireless needs, including purchasing phones, tablets, smartwatches, and connected devices from all major brands. The store offers flexible wireless data plans, including prepaid options with no annual contracts and no credit checks, making it easy for customers to find plans that suit their needs. All unlimited data plans come with the benefit of nationwide AT&T 5G service at no extra cost. Customers have praised the store for its smooth and efficient process, with staff guiding them through complex steps such as adding or canceling lines and switching plans. The store manager and representatives are described as polite, helpful, and patient, making the experience quick and straightforward. One customer recommended the store highly, giving it a 10 out of 10, for making the process easy and providing great service. Overall, the AT&T Store in Batavia offers a welcoming environment with knowledgeable staff, a variety of devices and plans, and a focus on customer satisfaction.
Quin is amazing. He deserves all the raises/recognition.
June 2024
Quintez and Martin from the ATT Batavia store were awesome! They helped me transfer over my new phone and were so patient with all my questions! They helped me find the accessories I needed, too. They are two great employees!
June 2024
Greeted at door phone was mixed up manager Quin took care of all my needs much better experience than first store!!
