Kohl's at Batavia is a well-organized store known for its friendly and helpful staff. Customers appreciate the clean and tidy environment, although some find the clearance racks crowded and less organized at times. The store offers a wide selection of products, including fashion, footwear, beauty items from Sephora, and home decor, all at good prices. The Sephora section is highly praised for its helpful staff, with employees quick to assist in finding the right products. General managers are noted for their attentive service, ensuring customers are well taken care of. Customers also value Kohl's commitment to community through its Kohl's Cares program, which supports local initiatives. Shopping can be convenient with options for in-store, online, and mobile app purchases, along with sales, Kohl's Cash, free store pickup, and hassle-free returns. While some have experienced minor issues like labeling errors or store messiness, overall, the store provides a pleasant shopping experience with friendly staff and good deals. Employees like Cathy are especially appreciated for their helpfulness and kindness.
I've never seen such a large Kohls store with an amazing variety of merchandise. The store itself was in pristine shape and the associates were friendly and quite helpful.
February 2026
I was shopping with my husband and Rosie was an spectacular help today
February 2026
Rosie was the most amazing employee ever she should be manager for being so helpful!! I recommend this Sephora!!!
