Kohl's at Batavia is a well-organized store known for its friendly and helpful staff. Customers appreciate the clean and tidy environment, although some find the clearance racks crowded and less organized at times. The store offers a wide selection of products, including fashion, footwear, beauty items from Sephora, and home decor, all at good prices. The Sephora section is highly praised for its helpful staff, with employees quick to assist in finding the right products. General managers are noted for their attentive service, ensuring customers are well taken care of. Customers also value Kohl's commitment to community through its Kohl's Cares program, which supports local initiatives. Shopping can be convenient with options for in-store, online, and mobile app purchases, along with sales, Kohl's Cash, free store pickup, and hassle-free returns. While some have experienced minor issues like labeling errors or store messiness, overall, the store provides a pleasant shopping experience with friendly staff and good deals. Employees like Cathy are especially appreciated for their helpfulness and kindness.
I had an excellent experience at Store #0322. Leeann and Kristy were both incredibly friendly, professional, and helpful. They greeted me with a smile, answered my questions, and made my shopping experience easy and enjoyable. Their outstanding customer service deserves five stars. Thank you for having such a great team!
July 2026
Didnt find what I was looking for but did find 3 shirts I really like.
July 2026
An amazing place to get gifts! I got my friend the prettiest bracelet and it was half of so it was $25 instead of $50. It was super good quality too. It's also great for clothes and there is a Sephora there too for your teenage girl. Definitely recommend! The employees are super friendly too. 😁
