Pep Boys on Randall Road is a one-stop destination for auto repair and maintenance. Reviews highlight experiences that were fast, speedy, and complete, with work done in a timely manner. Customers report the process as very easy, with excellent technician communication. The service is described as amazing, with knowledgeable and friendly staff who provide a lot of helpful information. While one visit took a bit longer than expected, customers were very happy, feeling their mind was put at ease and their vehicle was returned quickly. The service manager is noted as great, though one facility area could use improvement.
My 2nd time bringing my car here. The guys are always so nice and they never push b.s. that my car doesn’t actually need. Always call me and keep me up to date and do photos/video of the inspection.
May 2024
Service manager is great, schedule of car's appointment was kept, work was done in a timely manner...Men's bathroom needs some love though....
April 2024
Amazing experience fast and speedy!! Curt did amazing job fixing flat!! Very knowledgeable and friendly.I appreciate their service!!
