“The team at Merlin’s is honest, professional, and truly customer-focused. I recently brought my car in for a tire sensor issue that I was told elsewhere might cost me several hundred dollars to repair. The staff at Merlin’s took the time to carefully look into the problem and, instead of rushing to the expensive fix, they discovered a much simpler solution. Even more impressive, they went ahead and took care of it without charging me for the service.”
“Needed an oil change, needed a place that I could wait. Called and got in right away. Not only did I get the oil done, but they discovered really dirty filters so got those replaced. Had air put into the tires and did a rotation to boot, free lifetime with tires.
Super pleased.”
“Was seamless.. I used to go to Firestone on Kirk and Butterfield. All I did there was wait! Even with an appointnent. The Batavia location is, in one word, better. Appointment was made for 315 and they took me in at 315..! Sounds silly I know but I truly appreciate the service.. Thumbs up!”
“Had to rush to Atlanta to see my ailing father. I needed an oil change and a once over to make sure the car was good for the trip. Ryan got me in right away and it was done by noon. Ryan is definitely the kind of manager you want to deal with. I highly recommend this place.”