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“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
“Thomas was super helpful, he beat the price of a deal I found online and the time to get the bed was two weeks before the others would have been able to get it to us! Will go back again when I need another bed!”
“This place and experience was amazing. I had the pleasure of being assisted by Celi. Everything was perfect from the beginning to the end, as soon as I walked in, I was greeted with a warm smile and a Genuine welcoming. While shopping I never felt like I was being forced to buy anything I felt like I was shopping with a friend that sincerely cared about what I wanted and needed. I could not get over how knowledgeable Celi was on so many aspects. She even shared her personal perspectives and insights that was super helpful. This was complete white glove service with golden ribbon. I will be back and recommending anyone to come here because this is the type of customer service that is needed in this world. Forever grateful and excited about my new purchase -Your new return customer”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“Jackie was very helpful, knowledgeable, and personable, listening to our needs and giving good recommendations without hovering. We were very pleased with our experience!”
“This was a great location with amazing customer service. Very informative, asked a ton of questions to help me find the perfect mattress. The process was smooth - really great.”
10AM - 8PM
6343 W 95th St, Oak Lawn
Furniture Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“I went to this location to buy a low profile box spring (Stern and Foster). Both Thomas and Leonard were very professional, friendly and knowledgeable about the products in their store. They informed that I can get the best price for the item requested online from Matress Firm. I was also given tips regarding extending the life of my mattress. I will utilize again and recommend this location to anyone looking to buy a bed and receive great customer service.”
“Luis & Bob were very helpful and kind in helping us find the mattress that worked for us! This is our first mattress purchase and we will be returning customers in the future.”
“I came in here to this Mattress Firm with my parents to help them find a new mattress, and Thomas was phenomenal. He was better than any sales rep we have ever interacted, never making us feel pressured and giving us space when we needed to test out different models. He was super patient and answered every last question my mom had for him. He helped us find the best deals, and allowed us to leave feeling reassured that our purchase was the right fit for my parents. He deserved a raise!”
“Bill was very kind, patient and helpful ! I came to mattress firm in a wheelchair with my family,and Bill showed me what would be best for me in my price range. He was very patient and friendly. I appreciated it. Thanks Bill ? Now we'll see how the mattress works out.”
“Daniel helped me out as best as one can do. He’s worth working with if you need a new mattress and I did buy one. He listened, answered my questions, and I didn’t feel rush making a choice.”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”
“Amazing experience from the moment I called the store asking a million questions about a million products…Ashley was so very patient with us and explained all the different types of mattresses and adjustable frames once we came in the store…she made our transaction seamless and we will come to her for any additional needs! Definitely Recommend!!!”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
“I fully and highly recommend Creative Covers, Inc. We were referred to this company by a family friend who has impeccable and trustworthy taste, and this company is another example of this. Creative Covers was easy to work with, communicated frequently by email throughout my research process, and asked clarifying questions when needed. I, and myself alone, made a significant error on the measuring and they were gracious and ABOVE AND BEYOND HELPFUL in taking the cover back, fixing it, and that to me is the essence of an amazing company- above and beyond when it comes to customer service. As I started with, I fully recommend this company to anyone looking for a high quality, superior-looking and fantastic cover for outdoor furniture. 10 out of 5 stars.”
10AM - 7:30PM
5725 LaGrange Rd, Countryside
Furniture Stores
“The salesperson was very helpful and the delivery men were nice, respectful. Great job! I would definitely recommend American mattress to my friends and family if they're looking for that product.”
“Great mattress shopping experience! Veronica took care of us and was very helpful and knowledgeable about each type of mattress.
She helped me find a mattress that was just right!”
10AM - 5PM
9500 W 55th St Suite A, McCook
Furniture Stores
“We bought three pieces of restored vintage furniture from here after waking through their Chicago area warehouse. They worked with us to get what we wanted and they even modified a headboard to increase its height to work with our setup.The restoration work was speedy and quick, and the delivery was the epitome of professionalism.We would do business with them again in a heartbeat.”
“10/10 Service & Craftsmanship – A Truly Exceptional Experience
I had an outstanding experience at this unique furniture store. I custom-ordered a couch — hand-made in Italy with 100% top grain leather — and the quality is absolutely unmatched. From the materials to the craftsmanship, every detail was flawless.
What made the experience even more special was the personalized service. Ali was phenomenal — knowledgeable, attentive, and genuinely invested in helping us find the perfect piece. His recommendations were spot-on, and he ensured our furniture arrived on time and in perfect condition. He followed up to make sure we were completely satisfied with the final result.
This wasn’t just a transaction — it was a highly personalized, professional experience that exceeded all expectations. I would recommend Ali’s expertise to anyone looking to elevate their home with quality, custom furniture. I’ll absolutely be returning for future furniture needs!”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“Sales people struck a nice balance of giving you your space to shop and also being available to help. Lots of good options and the prices are very reasonable. Sales team was flexible to our needs. Shout out Sam! Delivery team was very professional. I could not have gotten the couch into my house without them - definitely worth it. Love the couch so far!”
10AM - 8PM
7760 S Cicero Ave, Burbank
Furniture Stores
“Very patient staff! Are more than willing to make sure you understand what you are purchasing, and they are for clarity. One of the staff Carlos was a great help in purchasing my furniture!”
“Great store, huge selection! Wonderful staff, delivery guys too! Prices can't be beat & I've looked everywhere! Almost makes me wish I needed more furniture!”
10AM - 7:30PM
2401 W Lawrence Ave, Chicago
Furniture Stores
“Jeremy was incredibly knowledgeable and made the whole experience really fun. We ended up with a great mattress at an awesome price and couldn’t be happier with our choice to go here!”
“Aidin was very helpful during my visit and was able to help me purchase an adjustable base. He was a pleasure to work with and I would recommend to friends and family”
“Jason, was extremely helpful and patient as I looked around and, made my decision. The sofa arrived early and I really love it! It is good craftsmanship and my experience with Ethan Allen was excellent. I would highly recommend them.”
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“Ribhi was exceptional! His customer service, assistance, follow up and overall quality of service went above and beyond. It was an absolute pleasure to work with him. I would recommend him and his team!”