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October 2023
The customer service experience was PITIFUL. My mom needed help with an issue and was told wrong information not once but twice. Never said sorry just attitude. Don't go to this location, they snub you and misguide you.
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August 2023
Terrible customer service !
0 customer appreciation !
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April 2023
Trash spoke to Jose or Jesus and he told me he would hold AirPods for me, I drove 30 mins for him to say they sold! Wasted my time and wasn’t to concerned about being apologetic , also walked in the store and 4 ppl were there with no customers and no one said HI. Terrible customer service. Go to Streamwood AT&T instead.