“– Sydney( Syd Bailey) at Blue Island Location** I would like to take a moment to recognize Sydney at the Blue Island location for the exceptional service she provided during my recent rental. From beginning to end, Sydney was attentive, pleasant, professional, and consistently provided top-tier customer service. As a Corporate Director, I interact with service professionals regularly, and I can honestly say that Sydney provided some of the best customer service I have experienced in months. What impressed me most was her genuine attention to detail. Sydney asked thoughtful questions, made sure I was comfortable with my rental selection, and ensured that everything was taken care of as I prepared for my son's college drop-off. She made what could have been a stressful and busy experience feel seamless. When I returned the vehicle, I had the opportunity to interact with Sydney again, and she impressed me once more. She remembered that I was traveling for my son's college drop-off and asked how everything went and whether the vehicle I selected worked out for me. That level of personal attention and follow-through is rare and truly stood out. Companies need more employees like Sydney. She represents the kind of employee who makes customers feel valued and creates a lasting impression. Her service is a great reflection of Enterprise, and experiences like this are exactly why I chose Enterprise over Avis. I would also like to recognize the other associate who assisted me during the vehicle sign-off on August 10, 2026. Unfortunately, I don't remember her name, but she also provided exceptional service and deserves recognition for the way she assisted me. Please make sure both employees receive my sincere appreciation. Sydney, (Syd Bailey) in particular, deserves to know that her professionalism, attentiveness, and genuine care did not go unnoticed. Thank you for having employees who understand what exceptional customer service looks like.”
“Best deal in town! Very fast and professional service. Mohamad and Lou were so helpful and friendly. And they offer a free shuttle which was clutch! If you need to rent a car this is the best place!”
“I love the executive service at National! They have thought of everything to make everything simple from booking online to picking up the car to returning the car. My only complaint is that the representative was a bears fan and tried to smack talk my chiefs!”
“I got a rental from this location that was paid for by my dealership. Najee is who I worked with for pick up and drop off and she was absolutely amazing. I worked for enterprise years ago so I know what is expected of the employees and she embodied amazing customer service.”
“I was pleased with the fast and polite service at the check-in counter, as well as the quick vehicle pickup and return. The staff at Midway Airport, Illinois, were very attentive and courteous.”
“I had a great experience with the Enterprise team. The staff was very friendly, professional, and helpful throughout the process. Especially Jasmine went above and beyond to assist me and made everything smooth and stress-free. I really appreciate the excellent customer service and would definitely recommend this location to others.”
“I use enterprise in Glenwood Illinois/Homewood. They were fantastic. Help me with my reservation that I canceled by accident having dual reservations. I highly recommend them. They really work with me. Thanks, Glenwood Homewood enterprise”
“I had an exceptional experience with Enterprise, and I especially want to recognize Jacob, Rafal, and Ryan for the outstanding service they provided. From beginning to end, the entire process was smooth, professional, and genuinely stress-free. Their response times were excellent, and whenever I needed to call, I was able to get assistance right away without sitting on hold or being passed around. Communication was clear, quick, and professional throughout the entire experience. The vehicle itself was extremely clean, well-maintained, and ready to go when I received it. They even made sure the tank was filled up for me, which I really appreciated. It’s the small details like that, combined with excellent customer service, that make a major difference. Jacob, Rafal, and Ryan were all professional, helpful, accommodating, and easy to work with. They made me feel like my time and business were actually valued rather than making the rental process feel like just another transaction. Overall, this was easily one of the best rental experiences I’ve had. Amazing service, great communication, a spotless vehicle, and a team that went above and beyond to make everything convenient. I would absolutely recommend this Enterprise location and specifically Jacob, Rafal, and Ryan to anyone looking for excellent service. 10/10 experience. Thank you, gentlemen!”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“They have the best staff here. I was referred by Crash Champions. Staff is polite, the store is clean, the car I rented was freshly cleaned. They handled all business with my insurance. I really appreciate you all for making this an easy experience for me. I will be back :)”
“My overall experience with enterprise was great everyone was so happy, helpful, and friendly. I am so sad that I forgot the gentlemen’s name that helped me on 4/15/2026 around 2-3pm he was so uplifting and kind. It was busy and he still made sure I was properly taken care of. Returning the car went just as smooth. This gentleman’s name was Bobby. He was also very friendly .. 10/10 Update: His name was Destin!”
“Enterprise is the only provider I have rented from for over 30 years. Their prices are reasonable and the representatives are always professional, courteous, knowledgeable and have not lost sight of what it means to value their customers and provide good customer service, which has been lost in many industries today. I’m a strong believer that if it’s not broken, then why fix it. I’m satisfied with Enterprise so why should I go elsewhere?”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“I can't believe the level of service I received from start to finish. Kevin O'Brien and Ryan Weber went out of the way to make sure I was satisfied with everything. I will be back!”
“I had a major problem! The 2 people who helped were Arianna and Darius! Thank God for them! I think I was calm because of them! Great job! The Orland Park Budget, Avis!”
“I had an excellent experience at Budget in Orland with Arianna . O thanks to the outstanding customer service I received. From the moment I arrived, she was very professional, welcoming, and genuinely eager to help. She made the rental process quick, easy, and stress-free, answered all of my questions, and made sure I left with the right vehicle for my needs.”
“My first time to use Sixt was September 2025 Miami, FL. Service, efficiency and attentive agents were all wonderful. This time I used Sixt in the South Loop of Chicago and it was even BETTER! I will now ONLY USE SIXT for car rentals. Tobias, the Senior Branch Manager went above and beyond in helping me with a problem. As I was in security at O’Hare airport, I discovered I still had the keys in my pocket. I could have died because my flight was leaving in minutes for another country. The Sixt customer service line gave me an email address to contact the loop office. Tobias replied and helped me with what to do. I sent the key Fed Ex over night. Problem solved. Great friendly service and stress relief over the top. …And there was even more to my experience: the less expensive car I reserved for fuel efficiency, had a problem and they upgraded to a little larger car at no charge. It was also very efficient on fuel. For me the upgrade was a dream because I was in the car a lot. I think I will pay more for a nicer car next time. Thank you for the best customer service!”
“The guy at the front desk was super nice and professional. He helped us get our car without any problems, and even allowed us to extend it a couple more days with a minimal charge. He gave A++ customer service. Super respectful and helpful.”
“Eric Was amazing, very helpful and very knowledgeable of the vehicles he had in stock , thank you once again for the smooth process in getting a rental . Will definitely be back and referring people to this location !! Thank you Eric .”
“Can’t say how much Kewan’s exceptional customer service saved my daughter’s prom!! Once the car of choice wasn’t available he put all his resources to work! He was able to get our exact request delivered right to the location we were at!! Unimaginable these are the service reps you want leading your company!! Job well done!”
“This is my second time coming to this location and both times i never had an issue, and i always have the best experience. J was super helpful and each time i came in made sure i was taken care of. Will definitely be my go to spot for Lyft rentals from now on.”
“Love renting a vehicle from Hertz Midway Airport. The Manager Mr 'D' always goes out of his way to make sure our experience is awesome. He is the reason we stay with Hertz Midway. We lived in Chicago for 6 years and visit during the year so it is wonderful to know our rental is going to be smooth, All of the Employees are so nice and helpful .”
“I was unsure about how to drive the carb8 received since the key didn't go into an ignition. I had to rely on my brother for instruction. Then I found out they gave me the car 3/4 full. Great car tho.”
“Hi this was the best experience we had renting a car. Fast in and out didn't have to wait in line checking in and return was easy with workers wait to guide you to a spot to leave vehicle. I know lots of bad reviews but this was a winner, give them a try”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
