Budget Car Rental
Budget Car Rental,
Car Rental
Hours:
5150 West 55th Street, Chicago IL 60638
Hours
About Budget Car Rental
Budget Car Rental at Chicago Midway Airport offers a positive experience for customers, highlighted by friendly and helpful staff. Many reviews praise the exceptional customer service, with employees going above and beyond to ensure satisfaction. The car rental process is described as quick and seamless, with minimal wait times and efficient shuttle services.
While some customers received larger vehicles than expected, such as a Dodge Ram 1500 instead of a midsize car, the overall condition of the vehicles is well-regarded, with many noting that the cars are clean and in good shape. Customer interactions have left a strong impression, particularly with employees who provide attentive service, such as those assisting during pickups and drop-offs.
In particular, one employee from the lost and found department received commendation for her professionalism and care in retrieving a forgotten item, showcasing the dedication of the staff. Overall, customers feel they receive great value for their money and express a desire to return for future rentals, making Budget Car Rental a reliable choice for travelers at Midway Airport.
Most Recent Reviews
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October 2026
I was a bit worried seeing the bad reviews after booking, but my experience was great. Easy check in with the rep, located my vehicle easily and returned it with no issues or delays. I will be booking with Budget again.
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October 2026
Idel was outstanding. Knowledgeable and clear. Excellent team member.
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June 2026
I was unsure about how to drive the carb8 received since the key didn't go into an ignition. I had to rely on my brother for instruction. Then I found out they gave me the car 3/4 full. Great car tho.
More Comments(404)
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