“This is my gas stop if I'm passing through in the evening. Not because of anything amazing about a gas station, but because of the young man that works second shift every time I stop there. Very positive, personable, helpful. I actually true to steal him for the restaurant business because of the college degree he said he just completed and because of his energy and attitude. He wasn't interested because of another great trait. Loyalty. Thank you for finding a great employee that residents you well and likes helping others!”
“Stopped in late on a Friday night to use the restroom and was pleasantly surprised to find the bathroom was so nice and clean. Kudos to Calvin on duty that night, super friendly, and the store looked great, too!!”
“I gave 4 stars to the 3 people who work here that are friendly and know their jobs and helpfull But the others omg they are need of more training or different job .There is one very short person that knows nothing about customer service she will let a line grow long before helping her team mate and she jumps up to get cigarettes what???? She has stool but rather jump make you wait for her to grab them really ? She knocked 3 down then asked me if I wanted more then one pack omg really she looks lost and in need of training about waiting on customers I hate going into this station if I do not see the best 3 workers here I wish I knew their names because they all need a raise I will find out and post back”
“It's McDonald's! Traditional, fast, affordable. Some in the area are run more efficiently than others. It's good food most of the time, it is what it is.”
“I purchased gas and service inside was pleasant. If people who complain about a service perhaps they should be an example of good then creating another problem.”
“It feels weird leaving a Google review for a gas station. However, I experienced customer service today at this Circle K location that I have not ever received at a gas station before. Every single employee in the location greeted me, asked how I was doing and told me to have a nice day. This may sound like a small thing as I was only there to get an energy drink, but for not one, not two, but all five employees to have made some sort of personal contact with me is an amazing display of customer service. The managers name is Tracey, she goes by Trey, And she is doing a phenomenal job with her team. I live two towns over and this is the first time I’ve ever shopped at this Circle K however, if I need gas in the area, Im going to drive the extra couple minutes to come see this team because of their excellent customer service. I even asked for the district managers number Dee, and left him a voicemail. Great work!”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.