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“We are very pleased with the Creative Cover for our fire table. It fits perfectly, the craftsmanship is exceptional, and the color is just as requested. The turn-around time was as described. Should we need more, this is our ‘go-to’ vendor!”
“This Menards location is the one I visit most often and I know I can always count on it for plants and garden supplies, seasonal decor, and a killer snack aisle! Just need to remember to turn in those 11% rebates more often!”
“It's huge. Has a lot of everything needed for your home, garage. If you can't find what you are looking for they have enough staff walking around to assist you.”
“You guys are the best! I had a pickup order for our bathroom. We had 5 pieces and 3 were ready for pickup. I want to thank Maria again for all the help! Plus the guys who helped me load my SUV. You guys are the best!”
“Walked in here knowing nothing, thankfully the staff is friendly and knowledgeable. Special shout-out to Tonisha & Heather who were more than patient with me. They were able to get all me signed up for the home depot account and credit card. Additionally they helped get all my needed material ordered and everything was delivered in a timely manner. Thank you both for your time and help.”
“Shout out to Miguel and Charlie, I believe their area of expertise is in plumbing. They helped me figure out what I needed to hook up a portable washer to my bathroom water line. Thank you so much for all of your assistance. I would not have known what I needed without your help. I successfully did it and I have zero experience in plumbing. God bless you both.”
“I am a little bit overdue for this review, but it's extremely important that I voice my feelings, which I hope are read, and rewarded by Sheen ??? the Northlake Store Manager. I had a flooring project, which started off on a bad note, mostly my fault, but was then corrected by Debbie from the Flooring Department, who did an OUTSTANDING job of helping me to get it back on track. She was a one of a kind professional and personable customer service rep who went ABOVE AND BEYOND, INCLUDING POST INSTALLATION FOLLOW UP. I can't say enough good things about her, and hope that she gets recognized accordingly. In addition, upon return of my excess materials, and a drawn out discussion, I have to also say that Claudia, and Manager Raquel, also went above and beyond to help me with the challenging credit to my original purchase. All these ladies are the reason that I, and hopefully thousands others, will do business with your store, because they truly make a difference, which I know is the reason that I will remain a committed customer. Please tell each and every one of them how much they made my experience special, and satisfying, and that I look forward to doing business again ! Keep up the great work ladies !!!”
“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“Menards can get my money ANYDAY over Home Depot. There is always someone available to help, assist, you'll be looking 10 minutes in Home Depot.for an associate.”
“Jackie with customer service is amazing! The spray head on our faucet stopped working and she quickly worked with the vendor to get us a replacement part. I highly recommend using Studio41.”
“I can always find what I need to get my jobs done. From the friendly and knowledgeable service shown by the associates, to the instock or special order merchandise that I need to do my work, I can always count on having a great experience when I shop here.”
“I had a great experience at Home Depot thanks to Irene. She was extremely kind, professional, and genuinely helpful from the moment I asked for assistance. It’s not every day you come across someone who takes the time to make sure a customer is taken care of the right way, but Irene did exactly that.
She was patient, knowledgeable, and made the whole process easy and stress-free. Customer service like this is hard to find these days, and it definitely deserves to be recognized.
Thank you, Irene, for going above and beyond. Home Depot is lucky to have someone like you on their team! Sincerely
Bobby Spina
John Youngquist”
“I like going to this home depot, its organized and the staff is friendly. I recently was in a hurry to finish a job which required precise lumber cuts, Davix who works in lumber, put that extra effort to make those accurate cuts and saved me lots of time. Thank you Davix, for your help today!”
“Although I don't mind the natural smells hitting your senses as you walk in, the prices could be governed better. I paid twice I did last year for a lawn mower tune up kit. Another issue I have is the lack of floor personnel. I normally don't ask for help as I like to do the work myself and look around to find whatever it is I'm looking for, but if i can't find it, there's also nobody around to point you in the proper direction. Hence why I'm subtracting one star.”
“Staff at this location are not as helpful as other locations I have been to… I was gonna return once and the customer service agent was rolling her eyes… SMH overall the store is well stocked and clean”
“Great place for all your home improvement needs especially CABINETS! They have the biggest, and the best selection. The kitchen studio sales manager, Edyta, is knowledgeable, friendly, and patient. She has the BEST design ideas that turn your kitchen into a beautiful showroom!”
“We seem to get lucky and are able to find a great deal in the clearance section at this location. We found a 12 foot long countertop that was originally $210 for $40. Although the people are no where near as knowledgeable as those at Ace, there friendly and are usually able to find someone who knows the answer.”
“Selma is the best customer service rep ever! She’s kind and respectful and really good with customers! People like her make myself a returning customer to this exact location! Thank you!”
“No one wants to help me but it reminded me to figure it out myself. Like all of my life. Mostly. I remembered Amazon exists so I ordered there instead. Home Depot wins again! Taught me to be independent.”
“Just returned from home Depot
Every employee I met were very helpful and nice
But
Matt, Carlos, and Irving were outstanding
Went above and beyond and couldn't be nicer”
“First off there customers service is top notch Mr Terrell in lumber went out of his way to help me find the wood I needed he cut it and had me ready in just a few mins I just wanted to say thank you what great employees you have !!”
“Last week, at Home Depot, North Avenue/Cicero, there were security officers inside and outside the store. I was provided with great service by Angel. He walked me directly to what I was looking for...the cashier Sherie provided me with pleasant check out service.”
“Bought a fridge for 50% off, just a had big dent in the door.I got the protection plan too just in case the fridge didn't turn on, but we've been using it for 2 months now with no issues.”
“Vanessa was very helpful when I had to return my products, there were 3 other people at the return desk but she was the only one taking care of the 3 people who were waiting to return their items. The other people did not do much and Vanessa was easy to talk to and did not have any problems with my return, it was easy to find it with my credit card.
As for picking up my products, the application made it easy to find them since it showed me on where exactly they were in the store. Nobody else offered to help even at checkout but I did not need any help so I was ok on this visit.
There is plenty of parking.
The store was clean and it was easy to find the products I was looking for.
They have convenient hours.
Easy to checkout
Lowes also offers plenty of promotions all year long.”
“Let me explain why this Hope Depot got 4 stars. I have shopped at many Home Depots and usually find them to be 3 stars, I find the shopping experience average and its a Home improvement store. But my experience at this Home Depot was better than the others, as I walked around the store I was asked a total of 5 times if I needed any assistance and when I checked out I was greated and help by a very friendly cashier. So although this Home Depot is typical in its selection, layout, pretty much everyway, this particular store excelled in customer service. Shout out to the store manager for having your team be so attentive and helpful, they are doing a great job.”
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“I was at Home Depot’s Garden Center today. I an really impressed with the quality and variety of their perennials. A much better selection than last year and very reasonably priced. The plants looked healthy and well cared for. I am planting a pollinator garden this year in my parking strip and found several pollinator plants here that are on my list. I am giving 4 stars because there are more perennial and ground cover varieties that I think they should stock. I’ll check back in a few weeks to see if more of the plants I need are on sale. If so, 5 stars!”