Self Storage near Burr Ridge, IL

30 locations found near Burr Ridge

“Alex was so patient and kind with all questions. I haven’t had to use storage before and she made sure that I was aware of billing and increases. Never made me feel rushed, like most services. She was very busy when I arrived but made sure to treat everyone with the same demeanor never rushed. She has a very thorough explanation for how everything works and showed everyone how to download and use the app and where to find the rolling carts when we come to access the storage.”

4.8 Superb145 Reviews

“The call center grossly messed up on the type of unit I needed. I asked was he the manager of the 9800 S. Harlem location and he said yes but truly he was only the call centerI told him exactly what I needed and he gave me an extra large one the manager of 22 years here at the 9800 S. Harlem location fixed my problem and instantly provided us with the correct size.”

4.9 Superb283 Reviews

“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”

4.9 Superb242 Reviews

“Spoke with Barbara at Public Storage (10024 Harlem Branch) She was very courteous and knowledgeable about the service I was Inquiring about! Such a pleasure to talk with.”

4.9 Superb212 Reviews

“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”

4.9 Superb204 Reviews

“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”

5 Superb116 Reviews

“Excellent company. From the minute they arrived John M,Mark and JP were so friendly and professional. They moved everything with such care. They had everything moved within 4 hours and the price was very reasonable.”

4.9 Superb162 Reviews

“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”

4.9 Superb162 Reviews

“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”

4.9 Superb170 Reviews

“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”

4.9 Superb166 Reviews

“Great storage space. Great staff and very convenient. Barb and Angie were very helpful and informative with all of my questions and concerns. I’d highly recommend this location.”

4.9 Superb170 Reviews

“Walked into CubeSmart needing a unit quickly after shopping around the other local places. Kenya was amazing!!! Answered all my questions, showed me the unit I would be getting and got lease agreement done in under an hour. The place is very nice, clean and the accessibility is convenient also.”

4.8 Superb148 Reviews

“The CSR Mr Juan was an absolute pleasure helping me obtain coverage for my personal rental. He was kind, very patient and thorough walking me through the process.
I'm truly grateful for the wonderful experience provided Juan
THANK YOU VERY MUCH Bro!”

4.8 Superb217 Reviews

“Nate was great to work with!! Personable approachable and friendly…as a business owner I wish I had people like him working with me. A true asset to the company.”

4.8 Superb186 Reviews

“I looked here first staff was very friendly and knowledgable upon asking if they had any other location closer to Brookfield they told about the store in la grange which was awesome much closer for me to move my items but was a very nice clean store.”

4.8 Superb202 Reviews

“I swear I don’t believe reviews because I have had people to ask me to do a review for them and I knew nothing about them but I’m gone start off by saying the young man that works in the office name Antonio he is amazing , helpful and understanding to everyone’s unique needs and I like an love that about him … he needs a raise a big one an know he ain’t tell me to get on here an say this but we really need more people like him in the world that we live in today ?Thank You Much ??”

4.8 Superb181 Reviews

“About 18 months ago I moved from a 1-bedroom apartment in one state to a single bedroom in a shared house in a different state. I had never seen the storage unit facility before and never used a storage unit. I did not know how big a unit I needed either, and was struggling to figure out what would be right. I was able to talk to a real person when I called Public Storage pretty quickly, and they were able to help me figure out how large a unit I needed and to set everything up so it would be ready when I moved.

I was dreading getting everything out of my U-haul and into my unit, but when I got there, there were flat carts available. No extra charge, and enough that my family and I could make several trips at once. It was incredibly easy when I got there as well, the lock and key were in my unit as I had been told they would be, all I had to do was load the unit and lock the door. I was able to access my unit whenever I needed to, and I never felt unsafe, even going alone. I had a code to enter and exit, and there was room for 2 vehicles to be side by side, even if one was a truck. The first time I accessed my unit after moving, I did not lock it completely correctly and I got a call that evening from an employee of Public Storage. I was very impressed to see how responsive they were, and that they check the facility regularly.

There was one rent increase in the 18 months I was there, but it was less than $50 more, and I was informed of the change on the app, by email, and by letter. When I was able to move into a new apartment, setting up the move out date was extremely simple. I could do it on the app, and I did not have to provide much notice. I still got an email and a phone call from a person to make sure I knew to take my lock and make sure I was out by the date I had given. The requirements when moving out are also posted on the latch of each unit. Move out was pretty smooth and I get to keep my lock.

All in all, it was a great experience. Thank you Public Storage. If I every need a unit again, I will definitely come back.”

4.8 Superb134 Reviews

“Thank you, Sarah, for your outstanding help! I had some questions about my storage unit, and she quickly and efficiently resolved my issue in just about five minutes. She was kind, professional, and made the process seamless. I truly appreciate her excellent customer service!”

4.8 Superb164 Reviews

“I called several storage companies to gather information about their availability and services. By far Jim was the most diligent and professional. His follow up was excellent and he went out of his way to provide great service. I would highly recommend you deal with Jim at Safeguard for your storage needs.”

4.8 Superb149 Reviews

“The Downers Grove facility is great. Nate was so helpful, patient, and transparent in answering all of my questions. Moving day on-site went very smoothly and the access to the unit is very convenient.

Also- Jecel at the Woodridge facility was very helpful in answering my questions over the phone and she connected me with Nate and the DG location because Woodridge didn’t have the size unit I needed.

Overall- very pleased with the customer service from everyone I dealt with at CubeSmart.”

4.8 Superb158 Reviews

“I am very grateful for my experience with this storage facility. The manager Angie was very understanding and worked with keeping me updated on the steps I needed to take when I fell behind on my unit. She was very helpful . She was able to waive some fees and get an adjustment on my unit to help me get back on track with my payments. I highly recommend this facility and it feels good knowing that there are people like Angie that are for the customer. It is a great piece of mind knowing that they are willing to work with you and it means a lot with the importance and value of my personal belongings in my unit. Keep up the good work Angie.”

4.8 Superb178 Reviews

“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”

4.8 Superb150 Reviews

“In reality I had a real good treatment and experience since the first day I went in. I specially want to thank Mrs. Pat Mcclendon for her good treatment, for her Great help. She is a very efficient person. She knows what she does... She does her job very, very well.. Once again, THANKS MRS. PAT MCCLENDON
YOU ARE DOING GREAT!!!! ♥️♥️ YOU ARE THE BEST!!!! THE NO 1!!!! A VERY WONDERFUL PERSON!!!!”

4.8 Superb174 Reviews

“Purchased an auction unit at this facility and they made it super quick and easy! Ginger and Joey are great people who value their costumer service, thanks to their help I've had the best auction experience thus far! Not to mention its clean and temperature controlled and even better they have a drive in garage, elevators, and multiple dollies! Would gladly come here again for auction or to get a unit of my own!”

4.8 Superb103 Reviews

“I had a great experience at this Public Storage. Erik was on duty and he was very informative and professional. He provided great customer service. He answered all of my questions and concerns. He truly made my day .”

4.8 Superb153 Reviews

“Have been using their services for few months now Met Jimmy when I rented my Unit, and Now I’ve met Timm and Both are very polite and professional, place is clean and secure which gives you a peace of mind. Thank You Both guys for keeping my belongings safe., I strongly recommend.”

4.8 Superb128 Reviews

“Steve and his team are efficient, communicate well and friendly. They answered all my questions and were patient when I needed help. I would highly recommend this business.”

4.8 Superb142 Reviews

“I had perfect customer service from Thair. He was patient, courteous and thorough at explaining. I recommend this storage facility. It’s clean and offers everything you’re looking for in storage space.”

4.8 Superb156 Reviews

“After having a not so nice experience at the Burr Ridge location. I was able to successfully find another unit over on Joliet Road in Willowbrook. Barb from the Lombard location reached out and was able to help with any questions and or issues that I had. Because of my interaction with her and a few agents that I spoke with over the telephone. My faith in Public Storage has been restored. Barb I appreciate your help this afternoon and look forward to continuing my business relationship with Public Storage.”

4.8 Superb144 Reviews

“Oh my God! Katie was amazing! She was very knowledgeable and friendly. We had a few issue and they were rectified immediately! She provided excellent customer service. Thank you Katie so much. FYI: Katie works at Tinley park and country club hills location”

4.7 Superb170 Reviews