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“Lyneshia, customer service is top-tier. She welcomes you with a smile and assures you that Proself is the place for your storage. She made me feel good about a complicated situation. Thanks, Lyneshia for everything.”
“There was initial confusion with my code and access but that was resolved after meeting with Mr. Martino on Monday. The space is really well kept, and I appreciated the service provided by all staff present. I'd recommend this location for your storage needs!”
“Extra Space agent was kind, courteous and efficient. My experience there is always a positive one.The agent that assisted me on Friday was very accommodating.That kind of kindness is rare in this day and age and I appreciate it very much.”
“Just want to let it be known that the south Holland extra space storage is excellent Diaz & Alex are very good workers they make sure you understand all of your contract and they make sure if there is anything you need they will help u with it an I really appreciate the time that they both took with me to get in my storage unit very nice and patient.”
“Been using a few pretty good experience only gripe for now is lighting I chose the location for convenience and sometimes I'm in and out throughout the day so when it's dark outside its like that in the inside maybe more so for me all around good place but would be better if I didn't have to bring my own night light”
“Lauren is a very dedicated hard worker very liable, loyal and passionate about her job and what she does. She’s professional great personality and great potential to move up in any job or career that she has and have great skills. She’s also a hard worker and again very dedicated, passionate professional intellectual, reliable, dependable and loyal”
“Today I got my storage unit and Jacqueline Z was amazing! She helped me find the perfect unit. She was very knowledgeable and patient with me when asking I was asking questions. She explained everything perfectly. I am very happy with the space she provided. Thank you Jacqueline!”
“Great place to go to is very easy and convenient. The staff is very friendly and welcoming. Amber was magnificent in showing me around and very through couldn't of asked for better service.”
“Omg, Kawana was the best!!! Very informative and accommodating! She was very helpful in choosing the right size unit for my storage needs. I am grateful for such good customer service. Go see her for your storage needs!!!!!”
“This was my first time ever renting a storage unit. Dawnya was wonderful! She thoroughly explained everything and walked me to the unit before I purchased or signed anything. I will definitely recommend this location to others.”
“This was my first time stepping into a storage facility and the young woman by the name of Letty provided me with excellent customer service and provided me with responses and information to all of my questions. I was looking to store office furniture for an office I recently closed. Thank you Letty again for your time and patience! Happy Holidays!!!!”
“Chebrah was very helpful she help me through my rental process and made it very easy I will recommend public storage to my family members and the prices are unbeatable thanks chebrah”
“I went in just to check the prices and left with a booked unit just because Pat has such a great attitude and customer service skills.Pat is the best she deserves a raise and acknowledgment.”
“Cheryl was very helpful and I love this place. I would refer this place to anybody and hopefully Cheryl would be the one helping you guys and you would love the experience”
“The representative provided excellent customer service. We intended on going to u haul, but the service there was horrible. The representative at Metro felt like family.”
“The customer service rep Eric is the best! He makes sure to ask the correct questions in order to help you pick the right storage unit. He’s always professional and makes sure to keep you laughing. Keep up the good job!”
9:30AM - 6PM
3657 147th St, Midlothian
Self Storage
“Kiki was wonderful very patient and knowledgeable about lease, property and products. Spectacular customer service experience. Smooth transition. Would highly recommend”
“Stacy was very helpful and friendly. This move has been stressful and emotional and she put a smile on my face . Had great and welcoming conversations. Made me feel so much better.”
“Walked in today 1/24 and was attended by Nina and it was a great pleasure, Nina went above and beyond to show me and my family the sizes of the storages. Nina also taught me how to set up my app account and it explained everything so well. Thank you Nina may god bless your kind soul! <3”
“Picked up a unit today, jasmin was wonderful! Very hospitable, friendly and accommodating. Definitely recommend this location for business. Definitely will come back! Thank you!!”
“The service that I have received with this location has been excellent. The staff is cheerful and very warm welcoming. I enjoy coming in to the store to make my payments. It’s always a laugh and a smile from the staff”
“This is a great and a clean place to rent from Joyce is so sweet and friendly and the prices are great come in and see Joyce she will help you with what ever you need.Review #2: Just wanted to say that Joyce is an absolute Gem. Anything I need or any issues I have she is always there to help. Joyce you are Awesome!”
“Wendy was very helpful. She showed me the storage space quickly & explained everything throughly. She made this process easy for me because moving is stressful. Great job Wendy !!!”
“I want to talk about Ms. Sheila Foster...she is thorough patient,personable and so efficient. I have not seen customer service like this ...I can't say enough about how much Ms. Foster exemplifies standards are to grow excellent teams”
“it is a pleasure to give a review on this young lady stacy . After calling the facility to obtain a payment request for tax purposes I initially spoke to a young man named Chris. However he never called called me or responded thank stacy for rapid response”
“I had a great experience. The process to sign up was quick and easy. The staff are friendly, accommodating, and very helpful. I would recommend this location to anyone that is looking for storage.”
“Great check in service! Took all of 5 minutes. The manager Manmi is professional, courteous, helpful and guided me easily through the process. Violet the associate staff at the secondary location, was professional and helpful as well! They both made this process flawlessly easy. Thanks!”
“Great experience renting a storage unit here! Maria was very nice and willing to help assist with signing up and navigating me to my unit. Clean facility, will use again if I need to.”
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“Mr. Lee is amazing! His customer service is impeccable! I rented with Safeguard in the past just at a different location. But he was so nice and took the time to walk me through the whole process and explained everything so there were no issues or surprises!I also enjoyed the swing music while signing my contract!☺️Thank you again Mr. Lee!”