Kroger Pharmacy in Carbondale, IL, is recognized for its dedicated staff and commitment to customer health. The pharmacy offers a variety of services, including prescription refills, medicine dispensing, and clinical services. Customers can easily manage their prescriptions online, making it convenient to request transfers or refills. Many reviews highlight the excellent service and helpful employees, particularly noting the professionalism and friendliness of the staff. One customer shared a positive experience with an employee who patiently assisted in finding a specific prescription. Even during challenging times, such as labor shortages, the pharmacy has improved its service quality. Customers appreciate the benefits of the Kroger Pharmacy Club, although some have noted changes in coupon acceptance. Overall, Kroger Pharmacy stands out for its focus on customer care, making it a preferred choice over other local pharmacies. The store also offers a wide selection of products, including organic and vegetarian foods, along with competitive prices and friendly checkout staff, contributing to a positive shopping experience.
The staff is always professional and approachable. Thank you@
March 2026
Huge improvement in recent years. Don't let old reviews throw you. There is a whole new team who are thoughtful, resourceful, and willing to answer questions. Every employee I've encountered has been amazing.
August 2025
I love this pharmacy. I've been going here for 5+years and have never had a problem. Pleasant and helpful staff. In my experience everything is always filled on time. As a mom, the drive through is essential! Don't let all the old negative reviews scare you away
