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“I can’t say enough good things about my experience with Greentech, especially with their mechanic, Mike. I initially thought I needed a costly hybrid battery replacement, but Mike’s honesty and expertise saved me thousands of dollars. Instead of rushing to replace the battery, he thoroughly examined my car, ran tests, and discovered that the issue wasn’t battery-related at all.
Mike found that oil had gotten into the air intake, preventing the car from functioning properly. He showed me the air filter, where there was quite a bit of oil, and explained how this was causing the problem. He didn’t just tell me; he took the time to show me the issue and walk me through it with complete transparency. Mike then went above and beyond by cleaning up the oil, reconnecting the battery, resetting the errors, and taking the car for a test drive to make sure everything was running smoothly.
This level of honesty, integrity, and professionalism is rare to find in the auto repair world. Greentech and Mike didn’t just treat me as a customer; they treated me with respect and care. If you’re looking for a company you can truly trust with your vehicle, I highly recommend Greentech. Thank you, Mike, and the whole Greentech team for your exceptional service!”
“I had an excellent experience at the O'Reilly Auto Parts store in Roselle, IL. The staff was extremely friendly, knowledgeable, and went above and beyond to help me. I purchased new windshield wipers, and they offered to install them right in the parking lot within minutes.
The installation was quick, professional, and done with great care. It saved me time and hassle, and they made sure everything was working perfectly before I left. Customer service like this is hard to find these days, and it was truly appreciated.
I highly recommend this O'Reilly Auto Parts location to anyone who needs auto parts or assistance. Their team is courteous, efficient, and clearly committed to helping customers. I will definitely be returning for future automotive needs.”
“I had a coolant leak that I was trying to fix and the staff really helped me get the parts to fix the broken coolant line. The manager Rapha went out of his way to get tools to help fix the line on the spot. Great attitude and helpful.”
“Larry at Batteries Plus gave efficient, excellent, speedy customer service and I give him 100%. He was thorough and kind and caring. Please give appropriate accolades. I got a camera battery from him. Much gratitude for Larry handling the customers well and store.”
“I came here with a dead battery Anthony immediately attended the issue. He went out of his way to handle multiple customers and still got me out of there in a timely manner. 6 start if I could.”
“Nice people, prompt truck unloading. Park on the street, check in, when they open the door, back in off the street. The four wheeler traffic mainly know the drill and we're not impatient.”
“I didn’t catch their name, but an employee with a name starting with “E” assisted me today and was so helpful! Great customer service and I didn’t feel like they were trying to get me to buy the most expensive battery, truly just seemed like they wanted to help. Will definitely be back!”
“⭐⭐⭐⭐⭐
Excellent experience at O’Reilly Auto Parts! If you visit this store, look for Store Manager Woodrow — he’s the guy to see! My battery was going bad, and he quickly checked it and replaced it under warranty with no hassle. He also made sure everything was working properly and checked that there was no alternator issue.
Great customer service. Thank you, Woodrow!”
“By far this is the place to go. Tim is an absolute LEGEND!!! I walked it a nervous wreck minutes from closing and he was able to have my phone screen swapped before close with minutes to spare. Not only that he did it with a smile the entire time. The information he was able to give and the exceptional customer service is unmatched. I am never allowing another sketchy store to price gouge because of an emergency situation their pricing was very competitive. 10/10 I’m so grateful thank you so much !!”
“O'Reilly treats customers fairly, are very helpful and go above and beyond, well trained and knowledgeable, and gentlemen. I've been to several locations and can say the same for all of which I go to. Thank you for the solid battery replacement, fair cost and warranty!! Love it ??”
“Steve was super helpful. I was having trouble with the headlight of our car. I tried replacing the bulb but I was having trouble. He came outside to help me figure it out and get it working. Thank you for sharing your knowledge and going out of your way to be helpful, it makes a big difference.”
“I would to thank Richard at the O’Reillly parts store in Streameood for all of his help finding a started for my 1958 ford Fairlane Skyliner. It was not easy because the car had Tbird engine and the parts did not Mach up. With his knowledge and clear understanding of older cars he was able to match it up with a photo in the catalog.
While having the transmission replaced I had to replace the torch converter then I had to add a trans cooler then the started went. It seamed like it would never end. I will now order the starter and be back on road. Thanks Richard”
“I came in for a new battery and a man name Julien help me I'm handicapped .I could not leave my car but he delivered it to outside of store to my car .he's a great guy .I hope all other staff is the same .great service .thank you.”
“Had to drive out from another store to get the part needed from this store. First team member wasn't sure and almost had to leave without the part. Ran into Jose as I was leaving who did everything he could resulting in getting me the right part fast. I appreciate this type of customer service while juggling multiple other customers”
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“I had an amazing experience at this O’Reilly thanks to one of the employees who went above and beyond to help us. She took the time to track down a part that no other store could find, even though it was a difficult and time-consuming search. She didn’t rush us at all, personally walked us through the store to locate everything we needed, and gave genuinely helpful suggestions along the way. Her patience, knowledge, and willingness to help made a stressful situation so much easier. This is the kind of customer service that really stands out”