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“Outstanding service every time I visit this UPS Store. The owner, is welcoming and attentive, and his team is always friendly and helpful. They go above and beyond to make sure everything is handled smoothly. It’s rare to find such consistent and positive customer service these days. Five stars all the way!”
“I’m not sure who manages this location or who is responsible for training the team, but one thing I can say with complete confidence:
I visited during what seemed to be peak hours—around 5:30 PM—when the place was very busy. Despite that, the line moved almost immediately, and the entire team operated with remarkable efficiency.
What stood out even more was the professionalism combined with a genuinely friendly and welcoming attitude—something that, unfortunately, is not always common these days.
My sincere congratulations to everyone working there, especially the young team members. You are doing an outstanding job.”
“I had to make several Amazon returns at this ups store location around 11:30 am today. The employee that helped me was very patient, friendly and kind. Very hard to find people like this anymore. I will definitely go back for future Amazon returns and any other service I might need.”
“I had some issues with my Amazon return because of the Amazon retailer, guys at this location tried their best to help me and solve it as quickly as possible. Thanks”
“I always go to this location for my Amazon returns. They are always so friendly and they get you in and out. Today I went to do another return but was also looking for big binder clips.
It looked like they only had the small ones BUT Kevin was very kind to go look in the back to see if they had some.
Luckily he found a couple for me. He didn't have to do that but he did.
I love their service all the time I'm lucky I'm close enough thsg I can even walk there.”
“This is a shoutout to Owen at the UPS store in Fox River Grove. He was two weeks on the job and running the place ALONE! We brought him five large boxes three of which he had to pack. He was handling incoming patrons, trying to finish our boxes and answering phones and questions. It was a super busy day and he handled the work and himself very well. Shame on management for not having two people in the store. One for additional help and one for your employees safety.”
“Brought my package to deliver not realizing I have to take to USPS. The person behind the counter printed out my return label at no charge! Thanks you guys are great!!”
“I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.”
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“Today I had the pleasure of meeting a very helpful staff member at one of the stores in Carpentersville, IL. An employee named Amit assisted me with shipping a package that I was having trouble handling on my own. He demonstrated professionalism, patience, and great empathy toward customers. He is an excellent employee, and I would like to sincerely thank him for all of his help. His outstanding customer service made my experience very positive. Thank you again for the excellent assistance.”