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“Stopped by the Bartlett Post Office the other day. The two men that work here are always helpful and pleasant to talk to. I enjoy chatting with them (if it’s not busy). They are super friendly and very efficient! All of my mailings done at this post office have made to their destinations in a timely and secured fashion.
A special thanks and highlight to one of men who works here most times - alone. He is really good at keeping the line moving and valuing your time. Wonderful job, sir!!”
“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
“This is by far the best postal service location I’ve ever frequented and am grateful it’s in our hometown. The staff are friendly, helpful, efficient, and fast. As a result, there are hardly ever any lines, but if there are a couple of people in line, you’re usually waited on in under a few minutes.”
“What a great post office! Parul provided excellent information to help me with my complicated questions! Thank you Parul. I will definitely be back and I recommend the post office to everyone.”
“Anna (Wauconda IL) is a knowledgeable, friendly and quick behind the counter worker - I am delighted to be able to ship packages through her as she never disappoints!”
“I recently moved to this area and whenever I go to this post office there is only 1 lady working at the front all by herself! my father used to work in the post office & their job is super hard so therefore we should be supportive for all the postal workers who are working and treat them with respect.”
“I don't think many of these negative reviews are warranted. I have gotten very good and friendly service. Occasional mishaps happen but they are always helpful in getting them resolved.”
8:30AM - 3PM
66 N Grove Ave, Elgin
Post Offices
“Pernice is amazing ! She provided me the best customer service and went above and beyond for me. She helped me fill out my documents (without knowing I forgot my glasses). She really made my day.”
“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”
8:30AM - 12PM
57 Railroad St, Gilberts
Post Offices
“I started going here last summer when my wife and I moved into our new apartment. Wow! Just wow! Angela is not only a terrific postal lady, she is a wonderful person. She is a glass half full person EVERY time I pop in. She helps me find great stamps to use with my students and always compliments me on how I address and stamp my mail! She just makes you feel good about your experience there and you leave with smile on your face ready to face the rest of your day!”
“I had a wonderful experience getting a passport for our daughter! If you can get a hold of Stephen, there is no one better in Chicagoland. This guy is a real standout amongst the many experiences I have had in the USPS circuit!”
“While I read all the reviews for this post office, I have to laugh.
I see so many complaints about the employees.
I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options.
The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options.
They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage.
Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to.
Go to Youtube:
Search: how to mail a package at the post office.
There are many videos to help if you do not know how to send a package or letter.
I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks?
For just one week try to put yourself in their place.
I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone.
There are rules and regulations at USPS. They are doing their best to assist all customers.
Please give them a break and be kind. kindness is contagious”
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
8:30AM - 2PM
2670 W Lake St, Hanover Park
Post Offices
8:30AM - 2PM
115 E Irving Park Rd, Streamwood
Post Offices
“I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.”
“Linda is always helpful with answering questions I have about shipping. She speaks with knowledge and makes it simple to understand my needs when shipping. She always says hi and greets you with a smile. I come to this location daily and never have I felt uncomfortable stepping into this location as I have in others. I just want to thank her for all the hard work she puts in day in and day out. Definitely a gem at this location.”
8:30AM - 4:30PM
1515 S Grove Ave, Barrington
Post Offices
“Both of the people working there were amazing, friendly and did their best to help everyone who walked in. I've been to the Barrington USPS many times, and have always had a good experience”
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“I recently moved back to this area and I rely on the Carpentersville Post Office to process all my requests like hold mail, etc. The customer service here is excellent.”