Extra Space Storage, located at 571 W 14th St in Chicago Heights, IL, offers a wide range of storage solutions, including climate-controlled units. The facility is known for its exceptional security, cleanliness, and ADA compliance. Customers appreciate the helpful and professional staff, who are dedicated to providing excellent customer service. Many reviews highlight the kindness and patience of the employees, with particular mentions of Mr. Willie and Mr. Levine for their outstanding service. Although there have been some concerns regarding pricing and availability of equipment like dollies, the staff's commitment to assisting customers helps maintain a positive experience. Overall, Extra Space Storage is recommended for anyone needing reliable storage options.
It was very clean. It took awhile to find my space but it was just as promised. My only problem was that it's hard to push the carts although I'm grateful they are provided.
July 2026
Levin is the face of professionalism, very patient, courteous and amazing customer service
May 2026
Respectfully, detailed, courteous , people personal, professional And and thorough
