“It was very clean. It took awhile to find my space but it was just as promised.
My only problem was that it's hard to push the carts although I'm grateful they are provided.”
““I had an excellent experience at this storage facility, and a big reason for that was Gabby. She was incredibly friendly, knowledgeable, and professional from the moment I walked in. She took the time to answer all of my questions, explained everything clearly, and made the entire process quick and stress-free. The facility itself is clean, well-maintained, and secure, but Gabby’s outstanding customer service really sets this place apart. It’s rare to find someone who genuinely cares about helping customers and goes the extra mile to make sure they have a great experience. I highly recommend this facility. Thanks, Gabby!”
“I've always had a very positive experience with the manager at the Chicago Heights facility. She's friendly, knowledgeable, very patient, and goes the extra mile to help. I'm glad she's there.
Carol Motley”
“I was super impressed with my overall experience. Rich and the other female team member ( sorry, her name escapes me) were beyond helpful. Rich helped us move a couch. We had difficulty placing the ramp back into the U-haul. Rich came out of his comfy, cool office into sweltering 90 degree heat and showed us how to push ramp in. He actually did it for us. The facility is super clean , it has multiple cameras and I felt super safe.
Words can not express how patient, exceptional customer satisfaction experience we had. Raises to both staff members. Rich you went above and beyond and are definitely invited to the cookout!!!”